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Epic Chevrolet
Sacramento, CA
1,587 Reviews
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1,587 Reviews of Epic Chevrolet
February 29, 2016
Long wait. My car had yet another problem. The service advisor was good but hard to get ahold of. Was stuck in a rental for almost 2 weeks. My car had yet another problem. The service advisor was good but hard to get ahold of. Was stuck in a rental for almost 2 weeks. More
by User-c129bccbb1
Verified CustomerEmployees Worked With
Eric Soria
February 29, 2016
Best experience ever. Have purchased a lot of cars. This experience was so stress free. They were courteous, knowledgeable and we feel we got a good deal. I have been te Have purchased a lot of cars. This experience was so stress free. They were courteous, knowledgeable and we feel we got a good deal. I have been telling everyone what a really good experience we had and highly recommending Kuni. Will certainly go back. More
by ginnyti
Employees Worked With
Stephanie Gonzalez, Dominick Caserta
February 29, 2016
Customer Service is awsome I pulled in to Kuni to ask a few questions and take a look around. found myself speaking with the most polite sales people I have ever encountered, tr I pulled in to Kuni to ask a few questions and take a look around. found myself speaking with the most polite sales people I have ever encountered, trying to buy a vehicle. long story short I ended up buying a vehicle. the sales team is a awesome group of kind intelligent people whom will do there best to satisfy your needs. Thanks Kuni. More
by DJohnston28
Employees Worked With
Teresa Kurtz, Meredith Callagan, Kassandra Sandoval, Randy Hutchinson
February 27, 2016
No stress buying experience Anthony, Jason and the staff were great to work with. Knowledgable, helpful in getting a great price for the vehicle I wanted. I would recommend Kuni Anthony, Jason and the staff were great to work with. Knowledgable, helpful in getting a great price for the vehicle I wanted. I would recommend Kuni to anyone looking for a GM vehicle. More
by claybob
Employees Worked With
Teresa Kurtz, Jason Lewis, Anthony Gutierrez, Victoria Lombard, Kassandra Sandoval
February 26, 2016
Not your tipical car buying experience. This was fun! Went into Kuni to test drive a Chevy Volt. Did that. I loved it, but saw Chevy Colorado Z71. It won me over!! The sales people were great, not pu Went into Kuni to test drive a Chevy Volt. Did that. I loved it, but saw Chevy Colorado Z71. It won me over!! The sales people were great, not pushy, listened to me about what I wanted, didn't try to sell me anything. When I decided I might want the truck, again he listened and was patient. Turned me over to the closer. Very nice and helpful. We were able to make a deal. The finance (loan) person was polite, fast and efficient. Was able to drive my truck off the showroom floor. My next car will come from Kuni. Who knows maybe by the end of the year I'll have my Volt. More
by lbrownquilt
Employees Worked With
Drew McCready, Isreal Mosquesda, Kassandra Sandoval
February 26, 2016
Didn't feel like they appreciated me as a longtime customer Impossible to reach service desk, not helpful once did get through on third try. Had to leave messages! Told just to come in, then service agent was g Impossible to reach service desk, not helpful once did get through on third try. Had to leave messages! Told just to come in, then service agent was grouchy. Did not get call about my car after three days, had to call them. More
by reviewer1
Employees Worked With
Ed Sumiyoshi
February 24, 2016
took car in for service Appointment 8am, nobody called to let me know Eric has left, I called at 5pm to ask about my car know one had an answer. I had to leave my car overni Appointment 8am, nobody called to let me know Eric has left, I called at 5pm to ask about my car know one had an answer. I had to leave my car overnight, Next morning I waited for a call, it came at 9am to tell me the car is fixed. I was very upset because I was not called with any updates during the day just to let me know I was the one that had to call, and even then nothing was put in the computer so the recptionist was not able to tell me anything just that Eric left, More
by murphystella100
Employees Worked With
Eric Soria
February 23, 2016
No pressure at all. I liked how I didn't feel pressured to buy my truck. The staff was very friendly they offered water and coffee. They showed me the truck as many as ti I liked how I didn't feel pressured to buy my truck. The staff was very friendly they offered water and coffee. They showed me the truck as many as times as I wanted to see it. More
by gastelumjasmine
Employees Worked With
Angel Portillo, Angela Ivey, Toshi Merritt, Randy Hutchinson
February 22, 2016
3 Tries, your Out I brought in my car at 8am. I was hearing noise in the steering wheel. Told advisor as car was 11 years old and does not get driven a lot that I did I brought in my car at 8am. I was hearing noise in the steering wheel. Told advisor as car was 11 years old and does not get driven a lot that I didn't want to spend $ on things I didn't real need. Advisor said he would call me about what they find. At 12:30pm I had NOT heard from advisor. I left message. At 1:50pm I had NOT heard from advisor.so left a 2nd message. At 2:10pm advisor calls saying first tech couldn't figure out noise and was having another tech review. At 4:30 advisor calls saying car is READY. No work was done (expect for assessment). At 5:30 I came to pick up car and had to wait 20 minutes for my car to be brought up. Your service dept was NOT busy. This is the third and LAST time I will be coming to your dealership. My first time was for a recall on key. Service dept broke the remote so I had to got back in to get key fixed. Second time was for oil change. While my car was in advisor area another unhappy customer hit my car. Your staff stood around my car seeing if there was damage. I noticed this and went out to ask what was going on. The staff LIED to me saying "oh, we are just looking at liciense plate". After oil change was completed, manager comes out to tell me about car being hit. Your service dept is AWFUL! More
by tllgosfg
Employees Worked With
Eric Soria
February 22, 2016
Awesome Dealership. Stephanie Gonzalez is an amazing Sales Associate. The best car purchase ever. As a woman, I hate buying a car. Even though, I am the bread winner, Stephanie Gonzalez is an amazing Sales Associate. The best car purchase ever. As a woman, I hate buying a car. Even though, I am the bread winner, I am ignored. They choose to only speak with my husband. Not at Kuni Chevrolet. More
by walrus530
Employees Worked With
Randy, Stephanie Gonzalez
