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Epic Chevrolet

Sacramento, CA

4.5
1,586 Reviews
Call Dealership (916) 929-2777
View Awards

2449 Fulton Ave

Sacramento, CA

95825

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1,586 Reviews of Epic Chevrolet

February 29, 2024

They worked in my vehicle in a timely manner And the-explained the work that was gone be done More

by Ronalderwing666
Recommend Dealer
Yes
Report | Print
Mar 01, 2024 -

Epic Chevrolet responded

I cannot thank you enough for this glowing review of our service center, Ronald! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

Helpful
February 28, 2024

It was the best experience that we have had while buying a new vehicle. There were no pressure sales and it was more about what we wanted. More

by culazzo1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Torres, Adam Warren
Report | Print
Mar 01, 2024 -

Epic Chevrolet responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Epic Chevrolet. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

Helpful
February 28, 2024

Aiden was very helpful and informative! All the staff was kind and welcoming. Definitely will recommend Epic Chevrolet to friends and family. More

by LUZALVAREZ777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Torres, Prabhjoat (PJ) Singh Mander, Aiden Draper
Report | Print
Mar 01, 2024 -

Epic Chevrolet responded

I really appreciate the kind recommendation. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

Helpful
February 27, 2024

I suggest the new employee be provided with more OJT with a mentor and a training manual. More

by uncledonnie
Recommend Dealer
Yes
Employees Worked With
Idk new employee
Report | Print
Feb 29, 2024 -

Epic Chevrolet responded

Thank you for sharing this review with us, Donnie. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

Helpful
February 27, 2024

Treated very nicely Treated very nicely by our sales person. Art andAndrew took very good care of us. More

by STINGRAYVETTE35
Recommend Dealer
Yes
Employees Worked With
Art for sales and Andrew in-service
Report | Print
Feb 29, 2024 -

Epic Chevrolet responded

Hi, and thank you for this great review! I am very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

Helpful
February 27, 2024

Epic Chevrolet did their part on making sure the customer (me) was satisfied . A loaner car was provided which was very helpful. More

by FNAVARRO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliyanne Sistek , Roberto (Rob) Gutierrez
Report | Print
Feb 28, 2024 -

Epic Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

Helpful
February 27, 2024

The salesman and the gentleman in finance were awesome . I am very pleased with deal and the truck. Thank you More

by Don Curtiss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Strider, Mike Nelson
Report | Print
Feb 29, 2024 -

Epic Chevrolet responded

Don, we really appreciate you taking the time to leave us this feedback! I am so happy to hear that our team was able to find you the perfect deal to fit your needs. Epic Chevrolet looks forward to seeing you again for your next service appointment! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

Helpful
February 27, 2024

Clarence was great. He was very knowledgeable and professional. A pleasure to work with all around. More

by barbaralandesman
Recommend Dealer
Yes
Employees Worked With
Alex Zamora, Clarence Smith
Report | Print
Feb 29, 2024 -

Epic Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone, Barbara. We believe in attentive and professional customer service and I am glad that Clarence made such a great impression on you. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

Helpful
February 27, 2024

Everyone was very helpful and recognized me as a regular customer. They completed the work ahead of schedule and the merchandise dept was very persistent in a good way. So now I have a cadillac tshirt and h More

by DMA4RECOVERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Feb 29, 2024 -

Epic Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

Helpful
February 26, 2024

We received the best service from Logan and the whole process was very efgicirnt. In and out the door in less than 3 hours. We felt seen and appreciated. More

by hotteeandhoney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Nelson, Logan Miller
Report | Print
Feb 28, 2024 -

Epic Chevrolet responded

Hi, thank you for this great review! I am happy to hear that Logan took care of you! They are a great asset and we appreciate all that they do. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

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