
Essential Ford of Stuart
Stuart, FL
Filter Reviews by Keyword
By Type
819 Reviews of Essential Ford of Stuart
we had bought a 2019 Edge about 7 months ago but I wasn't happy with it so we are now the owners of a 2020 titanium edge.....Our salesman was Adrian and he was wonderful. happy with it so we are now the owners of a 2020 titanium edge.....Our salesman was Adrian and he was wonderful. More
I was quoted for a door pillar cover and installation. I came in the very next day to have it installed and the part was $20 more, almost 30% more than the quote the day before! came in the very next day to have it installed and the part was $20 more, almost 30% more than the quote the day before! More
I am particular about my vehicle care. 2010 F150 Super Crew 4X4. I had some concerns about my 150K service. Bill (Service Director) and David (Assistant service Manager) allowed me to voice my concerns an Crew 4X4. I had some concerns about my 150K service. Bill (Service Director) and David (Assistant service Manager) allowed me to voice my concerns and were genuinely interested in accommodating me. They actually put the truck up on the rack and physically allowed me to view my concern. All went very well and I am completely confident in all their services. I must add that they were patient with me and I appreciate the tech himself gave explanations that satisfied my concerns. They get a 5 all the way around. More
Fast efficient service on oil change even when I arrived early for appointment. No problems on pickup and surprised truck received a light car wash and window cleaning early for appointment. No problems on pickup and surprised truck received a light car wash and window cleaning More
The dealership was always excellent until my last auto butler appointment. The car was returned in poor condition -dirty outside and not cleaned properly inside. butler appointment. The car was returned in poor condition -dirty outside and not cleaned properly inside. More
To began with I was sold a brand new car that needed a transmission within 3000 miles. Then I get a call back on other trans parts later on a recall then you hold my car for 2 days when you should have be transmission within 3000 miles. Then I get a call back on other trans parts later on a recall then you hold my car for 2 days when you should have been prepared with part and time before you gave me an appointment. I was stuck without transportation and no offer for a rental. So we have a trust issue. Sincerly More
Dustin always helps us, he is fantastic. We trust him with our truck. Mr Hall is an excellent General Manager who is customer friendly. Thanks with our truck. Mr Hall is an excellent General Manager who is customer friendly. Thanks More
It was serviced for the time I was told that would be. I'm pleased with the service. It was ready on time for what I was told I'm pleased with the service. It was ready on time for what I was told More
I called on a rainy Monday and Dustin got my Raptor in for an oil change without hesitation. Always friendly reliable service every time Dustin handles my trucks maintenance needs. for an oil change without hesitation. Always friendly reliable service every time Dustin handles my trucks maintenance needs. More
I had an appointment for my oil to be changed and tires rotated on Monday October 19, 2020. David Hernandez was really helpful, very friendly, great service. rotated on Monday October 19, 2020. David Hernandez was really helpful, very friendly, great service. More