
Essential Ford of Stuart
Stuart, FL
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825 Reviews of Essential Ford of Stuart
First Ford Experience We purchased our first Ford recently from Advantage Ford in Stuart and it was a very pleasant experience. Shawn was/is our sales rep and he is wonderf We purchased our first Ford recently from Advantage Ford in Stuart and it was a very pleasant experience. Shawn was/is our sales rep and he is wonderful. I would and probably will recommend Advantage Ford to my family and friends. Friendly staff, clean dealership and they treat you like family. More
I have been dealing with advantage ford for a long time, having purchased four F150’s. I always dealt with a certain rep (Harry) who has now left your dealership. He always made it a pain-free experience having purchased four F150’s. I always dealt with a certain rep (Harry) who has now left your dealership. He always made it a pain-free experience and always met my financial concerns. Over the past year, I have received numerous emails regarding the need for my vehicle and to trade in for a newer model. I feel very insulted by the practices that have resulted from these communications. I have always kept my vehicles up to date with every recommended service advice, which has resulted in an excellent reliability, I have never had any downtime on any of my Ford trucks. However, I do not appreciate the sales tactics by this new sales force of wanting my vehicle but not meeting the financial needs that were always met in the past. You are losing a long time customer. More
The dealership should have taken me without an appointment I don’t think anyone should have to wait 2 or 3 hours without an appointment Some people are working and can’t afford the time appointment I don’t think anyone should have to wait 2 or 3 hours without an appointment Some people are working and can’t afford the time More
Shawn Liggett did a great job helping use get my son a good deal on his new truck. Thank You Brandon for following up with use. We are looking to probably purchase another Truck also. good deal on his new truck. Thank You Brandon for following up with use. We are looking to probably purchase another Truck also. More
Cover plate on driver's side rear view mirror MIA I was very pleased in dealing with David at Advantage Ford in Stuart. He carefully examined the missing mirror cover and after discussion with other e I was very pleased in dealing with David at Advantage Ford in Stuart. He carefully examined the missing mirror cover and after discussion with other employees, at Ford, decided that the missing cover was indeed covered through our Ford Warranty. He was professional in every sense of the word and was able to get the part the next day. After calling to let me know, he had it installed very quickly and without any problems. I was delighted that the matter was handled so quickly and professionally. It was a very positive experience. Thank you very much! More
Great service Had an appointment. Arrived a few minutes early. Technician got my vehicle in for service. Out in record time!!!! Very pleased as always when usin Had an appointment. Arrived a few minutes early. Technician got my vehicle in for service. Out in record time!!!! Very pleased as always when using the service center at Advantage Ford. More
Excellent Company and employees. I am going to need a work van soon. I will be going back to this ford dealership for sure. Great Job my truck is happy again. I am going to need a work van soon. I will be going back to this ford dealership for sure. Great Job my truck is happy again. More
I got in on the same day of my call to the service dept. It was clean and each employee was wearing a mask. Good news in light of the recent COVID-19 issue. My vehicle came away with good marks. It was clean and each employee was wearing a mask. Good news in light of the recent COVID-19 issue. My vehicle came away with good marks. More
All around great service James made the buying process painless and Debra made the financing part effortless. Just great people to work with. Would highly recommend them with James made the buying process painless and Debra made the financing part effortless. Just great people to work with. Would highly recommend them with out a doubt.. More
Length of service I could see from the TV monitor in the waiting room that no one was working on my car for a good hour between 11 and 12 noon. When I went out to check I could see from the TV monitor in the waiting room that no one was working on my car for a good hour between 11 and 12 noon. When I went out to check I found out that the person servicing my car left to work on another car????. When he returned he spent less then 3 minutes under the hood closed it then drove the car from the bay. I was over 2:1/4 hours when I should have been on the road within an hour. My agent Jim Basher handled the situation well before I left. Leigh Schmalz More