
Essential Ford of Stuart
Stuart, FL
Filter Reviews by Keyword
By Type
819 Reviews of Essential Ford of Stuart
I walked in with a predetermined idea of how they try and screw me. Well, that was not the case . Austin and Jeremy sat down with me and LISTENED to what it was I I wanted. Thay went in and talked to Pablo screw me. Well, that was not the case . Austin and Jeremy sat down with me and LISTENED to what it was I I wanted. Thay went in and talked to Pablo gor a short time and then we started with the deal. I must say that every associate that I dealt with was EXCELLENT, which made my buying experience the most pleasurable I have ever had. More
I have had several issues with my vehicle since I bought it used in December. Dylan is THE BEST... he has gone above and beyond in taking care of all my complaints and issues since the beginning. He is ONE it used in December. Dylan is THE BEST... he has gone above and beyond in taking care of all my complaints and issues since the beginning. He is ONE xxxx OF AN EMPLOYEE THAT YOU NEED TO ALWAYS TAKE CARE OF!!! He is the sweetest B. guy. I believe he is the most honest , caring caring employee one could ever have. More
From the time I called to schedule a service to the time I picked up my truck the communication and service was great. My contacts were very eager to help. I picked up my truck the communication and service was great. My contacts were very eager to help. More
Great Service was quick and affordable. I did have to come back about 3 hours after my service appointment due to a nail in my tire that apparently wasn't t Service was quick and affordable. I did have to come back about 3 hours after my service appointment due to a nail in my tire that apparently wasn't there during my appointment. When my mother mentioned the possibility of the nail coming from the center, the employee (not Dustin or Eduardo) said "We wouldn't put a nail in your tire, ma'am" which was kind of surprising. We understand that it could come from anywhere and were happy with how fast they patched it, however, the snarky comment was unnecessary. Thanks! More
Service department is very helpful My experiences with the service department has always been great! Staff is quick to respond and willing to help. Eddie has helped me on a number of oc My experiences with the service department has always been great! Staff is quick to respond and willing to help. Eddie has helped me on a number of occasions, always professional. More
Service advisor paid attention to my concerns.Part Service advisor paid attention to my concerns. Part needed was ordered . In less than a week I was contacted by the service dept. The job was done Service advisor paid attention to my concerns. Part needed was ordered . In less than a week I was contacted by the service dept. The job was done and I was pleased with the level of professionalism. Customer satisfaction is job one. Five star service More
used mustang sales woman was very help full. I am still waiting for owners manual for a 2019 mustang gt premium.please let me know when I can get my owners manual. sales woman was very help full. I am still waiting for owners manual for a 2019 mustang gt premium.please let me know when I can get my owners manual. More