Essential Ford of Stuart

Regular Service I was quickly greeted by service personal upon arrival. I did not have an appointment but planned to leave the car for the day anyway which we did le I was quickly greeted by service personal upon arrival. I did not have an appointment but planned to leave the car for the day anyway which we did letting them know we were not in any hurry as we planned to pick it up the following day. Before I could get to my next stop I was called by my service advisor Jorge Fonte about a couple of items that needed my attention. Service was quick and complete, check out was also quick and was on my way in no time. More

the whole process was tediously slow our salesman was great, knowledgeable and helpful. The upper management was slow and didnt bother with answering our salesman until we walked out the our salesman was great, knowledgeable and helpful. The upper management was slow and didnt bother with answering our salesman until we walked out the door. And the finance guy had a terrible program to use on his computer which took forever...with a Ford representative....and then the computer programming company. More

Very Satisfied. I was quickly greeted upon arrival. The service manager was very knowledgeable and understood what service was to be given to the automobile. The wa I was quickly greeted upon arrival. The service manager was very knowledgeable and understood what service was to be given to the automobile. The waiting area was well designed and offered variations for the several people present. I also took advantage to stroll to thru the new car showroom. The service was swiftly completed. And I greatly appreciated the car wash and the service manager reviewing what items were completed and checked during the work period. Many thanks for a good visit. More

Attention to detail My left brake light was out and issue was quickly resolved. Service crew was pleasant and efficient. Crew pointed out that vehicle was due for an oil My left brake light was out and issue was quickly resolved. Service crew was pleasant and efficient. Crew pointed out that vehicle was due for an oil change and I will schedule that soon. More

Best Ford Service Best service representative in Advantage Ford, Dustin Bauer! Always concerned and willing to do what’s necessary for the customer. Ford has gotten our Best service representative in Advantage Ford, Dustin Bauer! Always concerned and willing to do what’s necessary for the customer. Ford has gotten our vehicles repaired in a timely manner! More

Genuine Customer Care It is very rare when a business today goes out of their way to help their customer. My service rep and the entire team cares! It is very rare when a business today goes out of their way to help their customer. My service rep and the entire team cares! More

factory recall replacement. I brought my for 2013 Focus S.E. in for to be checked for a factory recall to be serviced. I met with Service Adviser Dustin Bauer he explained how th I brought my for 2013 Focus S.E. in for to be checked for a factory recall to be serviced. I met with Service Adviser Dustin Bauer he explained how the process is completed and if repairs are are needed per. the recall. This service Dustin Bauer has helped me in the past when, I had a problem with my Trans. Control Module. He was just as professional this time as he was the previous time. . More

Professional, courteous, responsive We were travelng from Ohio when we had a problem with the brakes on our Lincoln. I called Advantage Ford to get an appointment and Amber went out of h We were travelng from Ohio when we had a problem with the brakes on our Lincoln. I called Advantage Ford to get an appointment and Amber went out of her way to get the car seen ASAP since we were trying to get back on the road to drive home. They diagnosed the problem and worked with the Lincoln Customer Service Center to resolve the problem. The people there answered all our questions and provided requested documentation of the problem. At all times they were profession and communicated their progress on resolving the issue. More

warranty I wish someone would have checked and follow up with any outstanding recall(s). Even though I went in for an oil change shouldn’t be a value added se I wish someone would have checked and follow up with any outstanding recall(s). Even though I went in for an oil change shouldn’t be a value added service to check? More

No hassle service Brought my car in for a recall, was told I could wait until someone gets to it, then he would have a better idea of how long it would be. Probably wai Brought my car in for a recall, was told I could wait until someone gets to it, then he would have a better idea of how long it would be. Probably waited 30 minutes and he told me recall not necessary as someone had already replaced the fuel pump. More