
Essential Ford of Stuart
Stuart, FL
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821 Reviews of Essential Ford of Stuart
Standard Service I took my Expedition in for regular service, the Works. Mary came to me while I was waiting and suggested replacing the air filter. I approved that I took my Expedition in for regular service, the Works. Mary came to me while I was waiting and suggested replacing the air filter. I approved that plus asked for a new rear window wiper blade. All work was completed quickly and I was on my way in less than an hour. Very friendly people. More
Service Dustin demonstrated Great communication skills. Articulated the problem and tried to explain why it was occurring. He also offered ideas to prevent th Dustin demonstrated Great communication skills. Articulated the problem and tried to explain why it was occurring. He also offered ideas to prevent the problem from reoccurring. More
Efficient, friendly, professional Everything thing went very well We were greeted when we arrived for our appointment. We were called when the job was done. All went as expected Everything thing went very well We were greeted when we arrived for our appointment. We were called when the job was done. All went as expected More
Very easy! The entire car shopping experience was super easy and painless. From the test drive to working out the finances. To the final delivery of the vehicle The entire car shopping experience was super easy and painless. From the test drive to working out the finances. To the final delivery of the vehicle More
Regular service Mary was very nice. Work was done quickly. Very satisfied. Waiting area is clean with good coffee. Shuttle service is a plus. Easy in and out. Mary was very nice. Work was done quickly. Very satisfied. Waiting area is clean with good coffee. Shuttle service is a plus. Easy in and out. More
Friendly, courteous and efficient. A pleasant experience. Services completed quickly and with a smile. Even helped me pair my new phone as I was having issues. Gave me additional inform A pleasant experience. Services completed quickly and with a smile. Even helped me pair my new phone as I was having issues. Gave me additional information I requested More
Always a pleasant experience Everyone is always friendly and helpful. The waiting room is very comfortable. The service department seems to be efficient and quick. That’s enough w Everyone is always friendly and helpful. The waiting room is very comfortable. The service department seems to be efficient and quick. That’s enough words. More
Great service, did not have an appointment Was in and out in about an hour and a half, David my service advisor was superb in communicating my vehicle service. Great results in a timely manner Was in and out in about an hour and a half, David my service advisor was superb in communicating my vehicle service. Great results in a timely manner More
First Service for my Edge It was my first time to service my Ford Edge. I was greeted by the friendly service staff. When I pointed out my headliner was pulling away from the w It was my first time to service my Ford Edge. I was greeted by the friendly service staff. When I pointed out my headliner was pulling away from the weather stripping, Spencer quickly came over to look at it and then proceeded to let me know the procedure. He told me I can call him any time to discuss it. More
Service Experience I had left this dealership previously, because of the turn over in service writers and the lack of continuity in addressing issues. Today my experi I had left this dealership previously, because of the turn over in service writers and the lack of continuity in addressing issues. Today my experience was totally different, Jorge Fonte took great care of me and my vehicle. I was very pleased to see an apparent attempt to build a business relationship. I will give them another try at my business. More