Essential Ford of Stuart

Listening, Hearing, Action Commendation to Service Manager Larry Ledford for taking personal charge of my 2011 Ford Edge Ltd problem (low speed noise that sounded like "rumble Commendation to Service Manager Larry Ledford for taking personal charge of my 2011 Ford Edge Ltd problem (low speed noise that sounded like "rumble strip" noise in rhythmic frequency without mechanical problems in the car.). He listened, personally road-tested the car with me before and after "fix", listened to multiple cellphone audio tapes that I made of the noise, and oversaw car service. that rotated a front wheel to the rear. He reassured me that there were no serious issues with the vehicle and noted that Ford wheels similar to mine (20 inch chrome plated) are prone to noise. 24 hours later, although the noise was not present during post service test drive, it is still possible to hear noise. I plan to record noise again. Mr. Ledford and "team" did all they could to try and assess problem that they could duplicate and attempt to fix. That is the best that anyone should expect from a dealership. While it would be best if the problem no longer existed, we don't plan to pursue the issue any longer at present unless noise is coupled with mechanical dysfunction More

Repair leak From the first phone call to schedule to the pickup of my repaired vehicle everyone exceeded my expectations. Although the repair took longer than I e From the first phone call to schedule to the pickup of my repaired vehicle everyone exceeded my expectations. Although the repair took longer than I expected due to the work required I was kept up to date on progress and provided a rental car. More

Awesome Service! Larry is a great service manager...very knowledgeable and professional. Spencer great too, communicates very effectively. Thanks Advantage Ford for be Larry is a great service manager...very knowledgeable and professional. Spencer great too, communicates very effectively. Thanks Advantage Ford for being there for me when I need service on our Mustang and F 150. More

Oil change, tire rotation; complimentary Mary was fantastic! Service was fast and friendly, excellent and experienced. All our visits there have been complimentary to us with our purchase but Mary was fantastic! Service was fast and friendly, excellent and experienced. All our visits there have been complimentary to us with our purchase but we will continue to bring our truck there. More

Quick service, no sales pitch I consistently get my car serviced here because the the mechanics are fairly quick (hardly ever any lines) and I do not get hit with a sales pitch eve I consistently get my car serviced here because the the mechanics are fairly quick (hardly ever any lines) and I do not get hit with a sales pitch every time I visit. More

OIL CHANGE I NEVER TAKE MY CAR ANYWHERE ELSE. GOOD SERVICE AND FRIENDLY PEOPLE. BEST WAITING ROOM EVER. WE LOVE THE COFFEE/ ESPRESSO MACHINE. EVEN MY WIFE IS HAP I NEVER TAKE MY CAR ANYWHERE ELSE. GOOD SERVICE AND FRIENDLY PEOPLE. BEST WAITING ROOM EVER. WE LOVE THE COFFEE/ ESPRESSO MACHINE. EVEN MY WIFE IS HAPPY GOING HERE More

Body shop people outstanding! Susie is terrific! She is great over the telephone with help and updates. In person, even better! The Body Shop Staff was courteous, prompt, and made Susie is terrific! She is great over the telephone with help and updates. In person, even better! The Body Shop Staff was courteous, prompt, and made me feel welcome. Dr. Ben Hirst Performance Training Systems, Inc. More

F150 service I have always serviced my F150 Lariat here since I purchased it from Advantage Ford...good service and friendly people. Appointment scheduling is easy I have always serviced my F150 Lariat here since I purchased it from Advantage Ford...good service and friendly people. Appointment scheduling is easy too! More

An hour Before Closing We pulled up an hour before closing, on a Saturday without an appointment and they took great care of my car. I even offered to comeback another day i We pulled up an hour before closing, on a Saturday without an appointment and they took great care of my car. I even offered to comeback another day if they were too busy, but our service manager insisted it was not a problem. They changed the oil ,rotated my tires and even washed it for me! More

ford maint service I do hope that ALL Ford dealers treat their customers like Advantage Ford does.. My Friend ub Romeoville IL bought a lightly used Ford Focus at the S I do hope that ALL Ford dealers treat their customers like Advantage Ford does.. My Friend ub Romeoville IL bought a lightly used Ford Focus at the Shorwood Il. Dealer and was not aware of this. More