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Estle Chevrolet Cadillac Inc. - Service Center

Defiance, OH

4.8
115 Reviews

115 Reviews of Estle Chevrolet Cadillac Inc. - Service Center

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June 18, 2025

Great customer service, service personnel Brandon is the nicest.over all estle Chevrolet in Defiance is the only place I will purchase a vehicle More

by nursedustytodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
June 16, 2025

Very professional. Work was completed on time . The appointment was easy to set up and then I had to change it with no issues. Very accommodating! More

by tedadowning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

The check in was quick and easy. The service was completed on or before estimated time. More

by beitniear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
May 18, 2025

Everything went great except for had to order parts for turn signal. They will call me when it's in to get installed More

by 4382674
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Customer service was excellent! ! Chad was kind and caring. He made me feel valued and welcome. More

by RON@THERIDGEPROJECT.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad in service
March 25, 2025

The dealership was a great experience but I had to wait 2 days for gm to send my program back to finish the work on my truck and that was unacceptable More

by mikelindeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kent Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

Dealership made purchasing vehicle quick and easy. Everything done via email no setting at dealership for hours. More

by robert.gannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Florence
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Fellers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Bartley
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

It took 3 appointments to get it fixed . I don’t believe any issue should take 3 appointments. The last 3 Dursmax I’ve owned have had the same issue. DEF is a terrible designfor cold weather More

by tedadowning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

The Service team worked with us and got our vehicle in quickly...very professional and excellent communication More

by maxeydavid44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

I was treated very nice as soon as I walked in the door. The service department is wonderful. They take their time looking everything over. More

by marie.shrider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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