Euro Motorcars Germantown
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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You cannot ask for better service. Kwame Odum is a listener. He will do his best to help get to your bottom line. He offered great insight during the selection process (if you don’t Kwame Odum is a listener. He will do his best to help get to your bottom line. He offered great insight during the selection process (if you don’t have a vehicle in mind) He’s almost like a mind reader in a sense😃 From start to finish, he remained professional. If you are in the market for any car new or used, see anyone at Euro Motors in Germantown, but in my opinion Kwame Odum has provided me with the best service I’ve ever experienced at a dealership. This is my fourth vehicle purchase which three being Mercedes Benz. More
My experience was less than satisfactory only because of the hard sell on a service package when I purchased my Mercedes GLC 300. Unfortunately, I then lost track of the service schedule during Covid and ha the hard sell on a service package when I purchased my Mercedes GLC 300. Unfortunately, I then lost track of the service schedule during Covid and had 3 unused services by the 4-year deadline. When I did take my car in for a service in May, I appealed for a goodwill gesture, allowing me to use just one out of the 3 services I had paid for. I explained that I had hardly used the car during the pandemic, and the low mileage backed that up. For 2 days, I was passed back and forth from the dealership to HQ, each saying the other was responsible for making a decision to extend the package due to exceptional circumstances. In the end, no one did, and I had to pay almost the full price of the service, meaning I paid for 3 services which they did not do. I found this very mean and disappointing, especially as I had exceptional service from ERIC SOFON in sales when I bought the car in 2018 (10 stars). Because the service department does not value returning customers, I will take my business elsewhere when I upgrade my vehicle. More
Awesome job I’m definitely going to recommend Adrian to all of my colleagues and friends. He did a spectacular job walking me through nearly every specification and feature on most of the vehicles to spend all of my colleagues and friends. He did a spectacular job walking me through nearly every specification and feature on most of the vehicles to spend six hours with one. Customer really shows how dedicated he is to his craft. Thanks again, Adrian! More
Adrian is a humble, modest and an unassuming young man who pursued his job with the highest level of professionalism and ethical conduct. He made sure he kept us up to date with developments regarding our who pursued his job with the highest level of professionalism and ethical conduct. He made sure he kept us up to date with developments regarding our purchase and was able to flex his time to suit our convenience. There was no push or rush to sell anything to us rather we were allowed to make our decision based on what we wanted. I recommend Adrian and Euro Motorcars Germantown to anyone aspiring to buy a good car with pleasant experience. Thank you. More
We had a great experience at Euro Motorcars Germantown. Adrian was especially helpful and provided us with all of the information we needed. Everyone was friendly and courteous. Beautiful dealership as w Adrian was especially helpful and provided us with all of the information we needed. Everyone was friendly and courteous. Beautiful dealership as well. More
Everyone at Euro Motorcars Germantown was professional and courteous, especially our salesperson Kwame Odum. He took his time answering all my questions and was very professional throughout the whole car- and courteous, especially our salesperson Kwame Odum. He took his time answering all my questions and was very professional throughout the whole car-buying process. He promised to make sure we got a great deal, and he did not disappoint; we got the car at an excellent price. Great job, and thank you. More
Everyone at Euro Motorcars Germantown was professional and courteous, especially our salesperson Kwame Odum. He took his time answering all my questions and was very professional throughout the whole car- and courteous, especially our salesperson Kwame Odum. He took his time answering all my questions and was very professional throughout the whole car-buying process. He promised to make sure we got a great deal, and he did not disappoint; we got the car at an excellent price. Great job, and thank you. More
Adrian and Germantown euro motor cars are the BEST! ! They are attentive, knowledgeable, and kind. They make the car shopping experience a positive one and I recommend them wholeheartedly! ! They are attentive, knowledgeable, and kind. They make the car shopping experience a positive one and I recommend them wholeheartedly! More
Salesman did an excellent job selling himself and the car I looked at but the manager would negotiate. Too bad — no car for me and no sale or future revenue stream to the dealership from me. I looked at but the manager would negotiate. Too bad — no car for me and no sale or future revenue stream to the dealership from me. More


