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Euro Motorcars Germantown

Germantown, MD

Overview
Employees
Reviews
Vehicles
3.9
288 Reviews
Welcome to Euro Motorcars Germantown! Our goal as a luxury Mercedes-Benz dealership is to bring a new ownership experience to our customers in the Maryland, Virginia and the Washington, DC area. We have won plenty of awards since we opened our doors in 2004 but in the end, it all boils down to the experience that our customers tell us about when they leave our dealership or when they keep coming back. This is only possible with the help of our knowledgeable and friendly team. Mercedes-Benz in Germantown is a full service facility. You will find our New Car and Pre-Owned Car Department with plenty of inventory to choose from and a large display area with over 100 cars right in the front of the dealership. Whether you are looking for the brand new C-Class, the revolutionary E-Class, customers' all-time favorite GLC, the luxury S-Class or an electric vehicle, we have them all. You will find an extensive mixture of sedans, roadsters, convertibles and SUVs as well as certified preowned cars and Mercedes-AMG models. Our Service and Parts Department is conveniently located behind the showroom. Here you can also find our boutique full of genuine Mercedes-Benz accessories as well as our Appearance Center. We believe that we can assist you with Mercedes-Benz sales, financing, and leasing as well as service and parts. We even have paint and dent repair specialists who are working closely with our service team and the appearance center. We invite you to visit us to enjoy a one of a kind Mercedes-Benz experience here at Euro Motorcars Germantown in Maryland.
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19750 Germantown Road

Germantown, MD

20874

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Showing 288 reviews

April 10, 2023

David has always been very helpful and responsive with my purchase of GlE. He was very thorough in answering all my questions. More

by Jatinder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Roomets, David Stokes III, Julia Stoner
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Apr 11, 2023 -

Euro Motorcars Germantown responded

Hello Jatinder, Thanks for sending us your feedback about your interactions with David Stokes. Happy to read that he took his time to answer all your questions when you bought your GLE. Let us know if there is anything else we can do for you!

April 10, 2023

David’s a pleasure to deal with and Euro Motor Cars Germantown made it easy! My wife loves everything about her matte black G63! We definitely will buy more cars from David and Euro Motor Cars More

by gbennett
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Stokes III
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Apr 10, 2023 -

Euro Motorcars Germantown responded

We hope you are enjoying your new G 63! What an awesome Mercedes-Benz, especially in matte black! Thank you for giving David Stokes and Euro Motorcars Germantown the opportunity to work with you and for telling the world that you were happy with your sales consultant. It truly means a lot to us.

April 09, 2023

Kelvin was very helpful when explaining to me about the car I was purchasing. When receiving the car he made sure everything on the car was in great shape and clean. I would definitely come back to Kelvin More

by Ernesto R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Roomets, Lorenz Erum, Kelvin Quintanilla
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Apr 10, 2023 -

Euro Motorcars Germantown responded

Hello Ernesto, Thanks for taking the time to let us know how your experience went with Euro Motorcars Germantown, especially with Kelvin. Congratulations on your new Mercedes-Benz! It's nice to read that you were so happy that you would come back to work with Kelvin. We will share this with him and his management team. Enjoy your new car!!!

April 08, 2023

I had an excellent experience with the David at the MBENZ EuroMotorcars Germantown. He was very knowledgeable about the vehicles and took the time to understand my needs and preferences. They were not pushy More

by Ruslan M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Costlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shahul Usman, Diogo Pereira, David Stokes III
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Apr 10, 2023 -

Euro Motorcars Germantown responded

Hi Ruslan, Your feedback sounds very much the way a car purchase experience should be. Taking the time to listen to you is immensely important so we can find the correct vehicle for your daily activities and preferences. We are happy to read that you thought David Stokes had your interests in mind and that you would recommend him to everybody. Welcome to the Euro family!

April 08, 2023

This is our 3rd purchase from Euro Motorcars Germantown, and have always been pleased with their services and professionalism. More

by gh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia Stoner, Kelvin Quintanilla
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Apr 10, 2023 -

Euro Motorcars Germantown responded

Thank you for your loyalty to Euro Motorcars Germantown and for purchasing your 3rd Mercedes-Benz from us. We truly appreciate your repeat business as well as your feedback in this review. It's great to know that Kelvin and Julia were both able to make your experience so pleasant and professional. Please reach out if you have any questions about your new car!

April 08, 2023

Kelvin (sales associate) and staff were wonderful! It was my first new purchase in a long time, but he reassured me throughout the whole process and answered my questions with great transparency. If I More

by Claudia Aguilera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Quintanilla
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Apr 10, 2023 -

Euro Motorcars Germantown responded

Claudia, Congratulations on your new Mercedes-Benz and thank you for giving Kelvin and Euro Motorcars Germantown a try. It sounds like your purchase went pretty smoothly with Kelvin assisting you in a very transparent and knowledgeable way. We are delighted to know that he was able to help you in such a reassuring way and that you would feel comfortable to work with him and our dealership again. Enjoy your new Mercedes-Benz and safe travels!

April 08, 2023

I purchased a CLA 250 from Kelvin. He was very profession, and overall great experience. More

by Elsa Moreno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Quintanilla
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Apr 10, 2023 -

Euro Motorcars Germantown responded

Hi Elsa, Thank you so much for letting us know how much you enjoyed your experience with Kelvin here at Euro Motorcars Germantown. His professionalism and true concern to find you the vehicle that fits your needs is always a top priority and we are happy to read that he achieved it again! Congratulations on your new CLA!

April 08, 2023

Kelvin helped my wife and wife choose our next family car. He took the time out his day to view a wide selection of options. He did not try to upsell us on any car and we felt he was genuine about his ad More

by Josh Martinez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahul Usman, Kelvin Quintanilla
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Apr 10, 2023 -

Euro Motorcars Germantown responded

Hello Josh, Thank you so much for giving us the opportunity to work with you so that we could assist to find your wife's new family car. We believe that it's important to guide you in the direction you want to go with your car purchase and a test drive is a huge part of that. Great to know that Kelvin was able to facilitate that for you. We hope you and the family are enjoying the new Mercedes-Benz GLB. If you have any questions, feel free to reach out to any of our team member.

April 08, 2023

Awesome customer service. Anytime I need anything kevin is there to answer all my questions More

by Rfresno10x24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Quintanilla
Print
Apr 10, 2023 -

Euro Motorcars Germantown responded

We are happy to know that Kelvin is always available to answer your questions. Thanks so much for working with him and for taking the time to send this review about your experience.

February 18, 2023

You will be well satisfied dealing with EuroMotorcars. I’ve found them to be very honest and competent. One of the best service advisors I’ve seen: Chris Costlow. Honestly, he knows so much about Mercedes More

by rricktor
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Costlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Feb 20, 2023 -

Euro Motorcars Germantown responded

Thank you for your kind review about Chris Costlow and Euro Motorcars Germantown. Our team strives to make every service experience a smooth and professional visit while keeping you informed of the progress and answering all your questions. Great to know that Chris was assisting you in such a satisfactory manner.

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