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Euro Motorcars Germantown
Germantown, MD
288 Reviews
Welcome to Euro Motorcars Germantown!
Our goal as a luxury Mercedes-Benz dealership is to bring a new ownership experience to our customers in the Maryland, Virginia and the Washington, DC area. We have won plenty of awards since we opened our doors in 2004 but in the end, it all boils down to the experience that our customers tell us about when they leave our dealership or when they keep coming back. This is only possible with the help of our knowledgeable and friendly team.
Mercedes-Benz in Germantown is a full service facility. You will find our New Car and Pre-Owned Car Department with plenty of inventory to choose from and a large display area with over 100 cars right in the front of the dealership. Whether you are looking for the brand new C-Class, the revolutionary E-Class, customers' all-time favorite GLC, the luxury S-Class or an electric vehicle, we have them all. You will find an extensive mixture of sedans, roadsters, convertibles and SUVs as well as certified preowned cars and Mercedes-AMG models.
Our Service and Parts Department is conveniently located behind the showroom. Here you can also find our boutique full of genuine Mercedes-Benz accessories as well as our Appearance Center.
We believe that we can assist you with Mercedes-Benz sales, financing, and leasing as well as service and parts. We even have paint and dent repair specialists who are working closely with our service team and the appearance center.
We invite you to visit us to enjoy a one of a kind Mercedes-Benz experience here at Euro Motorcars Germantown in Maryland.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 288 reviews
December 18, 2016
First Class Experience I've now purchased my fifth Mercedes since 2011 at Euromotors Germantown, the last three of them from Ginny Marshall.. This is due to the excellence I've now purchased my fifth Mercedes since 2011 at Euromotors Germantown, the last three of them from Ginny Marshall.. This is due to the excellence of service displayed by employees such as Ginny. She has been enthusiastic, very involved and accommodating in the sales process. She brings with this a superb knowledge of her product and makes herself available for any incident that may arise. Any contemplation of a new Mercedes would be superbly served by Euromotors and Ginny Marshall. More
by LesG
Employees Worked With
Narsh Smith, Ginny Marshall
October 18, 2016
BEST EXPERIENCE EVER!!! This was one of the smoothest car buying experiences that my husband and I have ever had. Our Sales Rep Ginny Marshall was extremely helpful, thorough This was one of the smoothest car buying experiences that my husband and I have ever had. Our Sales Rep Ginny Marshall was extremely helpful, thorough with information about the car that we were interested in, and she exercised great patience with us in our decision making, as well as, every question we had pertaining to our car. We would HIGHLY recommend buying your Mercedes from there because they do care about you and your care buying experience. Thanks so much Ginny for making the purchase of our vehicle FLAWLESS.... More
by rswannc
October 15, 2016
Zach rocks! Zach is amazing! Friendly, professional and knowledgeable. I can't emphasize enough how important it was that he called me about the car every night Zach is amazing! Friendly, professional and knowledgeable. I can't emphasize enough how important it was that he called me about the car every night while it was in service. To keep me up to date. Other places can learn a lot! I know from customer service and I received top notch service with Zach. Thank you Irene More
by Firefox
Employees Worked With
Zachery Baum
August 14, 2016
Great Service Went in looking for an SUV, inside of 10 minutes found the exact one I was looking for. This is my second car from this dealership, both great exper Went in looking for an SUV, inside of 10 minutes found the exact one I was looking for. This is my second car from this dealership, both great experiences. AC is a super sales person who takes care of the individuals he is working with. You'll do well to ask for him. More
by ML350 owner
Employees Worked With
July 29, 2016
Rare excellence! My recent experience with EuroMotorcars-Germantown was absolutely phenomenal! Zachary was thorough, pleasant, reassuring, and professional--qualities My recent experience with EuroMotorcars-Germantown was absolutely phenomenal! Zachary was thorough, pleasant, reassuring, and professional--qualities that are rare these days, indeed. He was engaging and accommodating to my work schedule and needs. I consider it an honor to be a EMC-G and MB client. More
by ndrussell
Employees Worked With
Zachery Baum
July 23, 2016
Horrible experience and then the manager try to humiliate me This is the worst dealership I've ever encountered with Mercedes Benz name on it nationwide I would never recommend anyone going there for service on This is the worst dealership I've ever encountered with Mercedes Benz name on it nationwide I would never recommend anyone going there for service on their vehicle I recommend you go to Bethesda instead this includes the management I was very offended and the way he treated me I did not appreciate being talked down to or embarrassed in front of people he really need to learn customer service the very money hungry More
by YesLord
Employees Worked With
The manager was worse with a nasty attitude and a condescending way he talked to me in front of people I guess he thought he was better than me trying loud talk me, Zachery Baum
June 09, 2016
Fantastic! Jonathan was fantastic, gave me a no hassle loaner car, prompt assessment of my car and returned when promised! Facilities clean and inviting! Jonathan was fantastic, gave me a no hassle loaner car, prompt assessment of my car and returned when promised! Facilities clean and inviting! Thank you! More
by JAC
Employees Worked With
always great to see Charles Estelle! He runs a great service department, Jonathan Crosman
June 07, 2016
I received the usual, exceptional care from Service Dept. Last week I brought my 2006 SLK 350 in for some maintenance. As always, Dave Hutchinson did a fantastic job as well as Zach Baum. Zach assisted me wh Last week I brought my 2006 SLK 350 in for some maintenance. As always, Dave Hutchinson did a fantastic job as well as Zach Baum. Zach assisted me when I first arrived, while Dave was dealing with a customer (busy morning). I really liked that! These guys really do work as a team. I have only great things to say about Dave and his team ever since 2008 when I purchased the SLK. Dave has been more than just a maintenance manager, he takes great pride in what he does and seems to have a stake in the care and feeding of my vehicles. That is something you just don't find very often in the world today. I know that when I bring my car in for service, its going to get done right by people who know there stuff. That includes Dave and his entire team. First class professional service from a guy who takes pride in his work. More
by 2006SLKJEFF
June 07, 2016
Pleased with attention to details. I was treated as a valued customer. Willis Lovince was my salesman. He was able to answer all my questions and concerns. All the staff was very friend I was treated as a valued customer. Willis Lovince was my salesman. He was able to answer all my questions and concerns. All the staff was very friendly asking if they could be of assistance. Great experience! More
by #1 Mercedes blue
Employees Worked With
Rambod Gharib, Willys Lovince
June 06, 2016
World Class Salesman I recently had another world class experience at Euro Motors Germantown because of Eric Sofon. Eric is simply the best. He is client centric, extrem I recently had another world class experience at Euro Motors Germantown because of Eric Sofon. Eric is simply the best. He is client centric, extremely sensitive to his customer's needs and schedule. He's honest and forthright and is always there if you have a question or have an issue. More
by CVMit
Employees Worked With
