Euro Motorcars Germantown

I could not be more pleased with EuroMotors of Germantown, and my sales professional Eric Sofon. Everything from the general environment of the dealership to the integrity and professionalism of e Germantown, and my sales professional Eric Sofon. Everything from the general environment of the dealership to the integrity and professionalism of everyone I dealt with was top notch. I had been driving a 3 series BMW for 5 years and it was time for something new. An all wheel drive was important since I wasn't able to drive my BMW in the snow. I had seen a certified GL 450 online and emailed the dealership. I was lucky to get set up with Eric. I was instantly in love with the suv. I got a GREAT deal and was treated with the utmost respect. The Gm even went out of his way to greet me and my husband and offer his card. I am so pleased with my experience that my husband will be trading his Lexus for a Mercedes. There is a reason that I live in Tysons Corner but drove to Germantown for a car. You can consider me a customer for life. The other dealerships should be worried! More

We discussed the necessity of purchasing a new car for at least two years. Because we did not want to deal with the hassle, we delayed even visiting a dealership. We found our experience with Arnold Brown a least two years. Because we did not want to deal with the hassle, we delayed even visiting a dealership. We found our experience with Arnold Brown at Euromotorcars in Germantown to be most pleasant. My initial visit included a test drive with Mr. Brown. He explained features clearly and took me on a complete tour of the whole service facility. When I returned with my husband several months later, he remembered me immediately and was enthusiastic about the follow-up visit. He remained highly focused, answering questions and seeking assistance when he needed to consult. The two of us took another test drive. After the test drive, we discussed details including a USAA insurance price advantage. He did not pressure us in any way and was highly respectful of our cautious nature. When we returned a few days later to finalize the purchase, the whole staff including Arnold Brown, made the process quick, easy, and efficient. After purchase, we have received several follow-up calls. I feel the dealership will be there for us if we need help in any way. We are grateful that the experience was as stress free as possible. Margaret Kelley More

The service at this dealership was amazing. From the time we hit the lot our salesman Sammy was attentive, kind, honest and knowledgeable. He listened to what I wanted and found a few cars he thought would m we hit the lot our salesman Sammy was attentive, kind, honest and knowledgeable. He listened to what I wanted and found a few cars he thought would meet my needs. I traded in my 525 BMW and could not be more pleased with my 08 E350 4 Matic! I origian;;y came in for a C300, but based on my needs and the luxuries I wanted, this was the best car for me. Everyone fro Sammy to the finance guy to the Manager was extrememly kind and appreciative to my husband and me for choosing this dealership. I would recommend this dealership and Sammy to all my friends! SRW Frederick, MD 21701 More

Had a great experience in buying my new Mercedes at Euro Motors in Germantown. Jim Pratt my salesman was a true professional in every way. He keep me informed as to changes in leasing and financing terms as Motors in Germantown. Jim Pratt my salesman was a true professional in every way. He keep me informed as to changes in leasing and financing terms as I made the decision to purchase. would recommend him and the dealership to anyone I know. More

I contacted the dealership and was put in touch with Danny Nasr. I gave him the specification and an approximate price. He called me in an hour and had found the car and had worked out the price with th Danny Nasr. I gave him the specification and an approximate price. He called me in an hour and had found the car and had worked out the price with the business office that I was satisfied with. I told him when I can come in and told him to have the paper work ready.When I got there the car was ready and all the paper work in place. He went over the the specification of the car and all the important issue in detail. Dealer offered me additional options that would save money in the long run. I was out of the dealer ship with the new car within an hour. Nice work and kept their promise. More

I received terrific service from EuroMotorcars Germantown and specifically from Abdul Razak and Jimmy Tareen during the purchase of my '08 E350. I contacted the dealership from London, UK and requested that and specifically from Abdul Razak and Jimmy Tareen during the purchase of my '08 E350. I contacted the dealership from London, UK and requested that they locate a vehicle for me with very specific criteria. The dealerships showed patience and understanding in locating and ultimately making this purchase by email and phone extremely painless. Abdul’s willingness to keep me informed of his efforts made it an easy process and it was as easy as if I was at the show room and I was thousands of miles away in London. This being my 2nd purchase from EuroMotorcars Germantown I look forward to having the vehicle serviced there. In the past I have received excellent service from their Service department and I look forward to continuing that relationship. More

I have been looking at buying a C class for a couple years, but I'm very indecisive and kept chaning my mind about what I wanted. Larry was very patient with me, gave me pros and cons and feedback on t years, but I'm very indecisive and kept chaning my mind about what I wanted. Larry was very patient with me, gave me pros and cons and feedback on the different packages available. When I finally made my decision he had the car for me within 3 days. The paperwork was fast and smooth. We had one issue within hours after leaving and it was corrected immediately. I hope to be a longtime customer. More

Euromotorcars Germantown consistently provides superior customer service. Rob Fetteroff is a consumate professional and I trust him completely with my Mercedes. Service has been superior and everyone from customer service. Rob Fetteroff is a consumate professional and I trust him completely with my Mercedes. Service has been superior and everyone from the person I meet when I drive up, to the car rental agents to the person who delivers my car to me when my service is complete are very friendly, professional and go out of their way to please. My hat is off to Rob and his team. More

I have been to the Euromotorcars service department a few times, to get my car serviced, and the service has been exceptional. Friendly, fast, courteous....I recently went in because of an issue with my soun times, to get my car serviced, and the service has been exceptional. Friendly, fast, courteous....I recently went in because of an issue with my sound stsytem. They fixed it quickly and just made me feel like a very valued customer More

When i came to buy a car, i was the most confused person ever. i wanted something i cannot afford but, Larry was able to bring me back to reality. I am so happy with my red C300 Mercedes! I get complements ever. i wanted something i cannot afford but, Larry was able to bring me back to reality. I am so happy with my red C300 Mercedes! I get complements everyday, it fits me i look great and sexy in it! When i think i almost did not get that! I had the best experience ever! More