Euro Motorcars Germantown

I was in the market for a 2008 R350. I saw a car on the internet and my husband and I decided to drive to Germantown to see it. I was shocked that they even showed me their inventory. The car was disgustin internet and my husband and I decided to drive to Germantown to see it. I was shocked that they even showed me their inventory. The car was disgusting, they hadn't detailed it. it was if the previous owners had just dropped it off. Whomever they were had no pride of ownership bc the macadamian interior was basically balck from floor to sealing. I was so turned off by it I was wondering if I even wanted that model at all. I asked that we go back inside to see what else they had. Eric was nice and patient which I don't blame him for the way Euro is operated. Every car we looked at, had not been detailed. We were showed 5 different cars, and not one of them were clean. I don't know about them but a first impression is all I could think about... Needless to say we didn't buy from them we went to Annapolis and bought our car. Euro, I would suggest detailing all cars before showing them to future customers or not showing them at all... More

I've purchased 3 vehicles from this dealership. 2 new and 1 used. Fred, for the new cars, has been great to work with. Very friendly and provides you with all the details that you need. Same should be sai 1 used. Fred, for the new cars, has been great to work with. Very friendly and provides you with all the details that you need. Same should be said about Ramesh, from whom I bought the used car. And on the service front, Dan is absolutely wonderful. He makes sure that all the concerns are addressed and once the vehicle is serviced, he personally will call and let you know the details. Overall, its a great dealership. Great people to work with and they make sure that you feel comfortable with your purchase or service. Highly recommended. More

I called to purchase a pre-owned vehicle. Craig said he would do a search and call back in 2 days - never called back. I also needed a second Smartkey fob. They gave me a price of $277. Since that was w would do a search and call back in 2 days - never called back. I also needed a second Smartkey fob. They gave me a price of $277. Since that was way high, I called all twelve dealers within a 60 mile radius. They were the highest by over $25. Because dealers want you to go twice to them, once to order and once to pick up the fob and this dealer was the closest, I asked them to match the price of another authorized MB dealer. They refused. More

I was in the process of car shopping and I was assisted by sales associate Eric who was very helpful and professional. I was able to test drive all the cars that I was interested in and although I changed by sales associate Eric who was very helpful and professional. I was able to test drive all the cars that I was interested in and although I changed my mind on the class of car I wanted 3 different times he was not annoyed and continued to be very helpful. I definitely recommend this associate and dealership my experience was very great. Thank you Eric. More

My experience with this dealership was the most ridiculous car buying experience of my life. The car I was looking at was a pre-owned Porsche 911 Cabriolet. The salesman Bruce got the keys, and t ridiculous car buying experience of my life. The car I was looking at was a pre-owned Porsche 911 Cabriolet. The salesman Bruce got the keys, and then he asked me if I knew how to drive stick in which I told that I did, but also commented that I hadn't driven one in a few years. Based on that information alone he REFUSED to let me even sit in the driver's seat let alone drive the car. He told me it had too much power and that he didn't want to risk a crash, and offered to drive me around. I simply told him that this was ridiculous and that I have been driving stick most of my life and that it was a non-issue. He still continued to refuse to let me drive the car at all. When we got back to the dealer he spoke to the manager and said the BEST they can do was take me to an empty parking lot. HELLO?!? I'm in the market for a high-performance sports car and they are telling me the the best they can do is let me drive it in a parking lot?!? I simply told him that this was a huge waste of time and left. I honestly can't believe how a dealer can treat a customer that way and this has left a very bad taste in my mouth. More