My car was towed in to Martins because it wouldn't start (the battery had died). I was a bit concerned since i had left it parked on the street with the key in it waiting to be towed to Martins . Wayne was in contact with me several times awaiting the tow truck and even searched the parking lot in the rain to locate my car. When it finally arrived I asked that the 22,000 miles maintenance also be done while it was being repaired. Wayne assured me that everything would be taken care of. When he called to report that my car was ready I asked that the windshield wipers be replaced which he very pleasantly agreed to add although I'm sure the paperwork must already have been finalized. I then offered my credit card to pay for all the additional work , other than the complimentary maintenance, and he informed me that it was all under warranty and no amount was due, including the TOWING!
I've never had an experience when the charge was zero and the service was more than pleasant, efficient and free.
Thank you Wayne and Martins.