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Euroclassics Porsche

Midlothian, VA

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7 Reviews

11906 Midlothian Turnpike

Midlothian, VA

23113

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7 Reviews of Euroclassics Porsche

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March 08, 2019

"Customer Service amazing!"

- Macangirl

I read the other reviews and cannot align with any negative comments. I had an amazing experience! Justin Price was my sales guy for a recent purchase on a Macan s. He was so patient, fair, was on my side for the whole transaction and showed that he really cared about me and my happiness. The entire staff that I interacted with showed the same respect. I have also used their service department in the past and had great experience there as well. They have the best inventory and has a family feel atmosphere. Highly recommended!

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Recommend Dealer
Yes
Employees Worked With
Justin Price
February 05, 2019

"VERY BAD EXPERIENCE!!!!"

- Super Duper

IF YOU’RE SEEKING A TOTALLY HORRIBLE EXPERIENCE, INCLUDING A SIGNIFIGANT WASTE OF TIME AND ENERGY, THEN LOOK NO FURTER AND MAKE ASOLUTELY CERTAIN YOU REQUEST WORKING WITH SALESMAN, JUSTIN PRICE. THIS PERSON NOT ONLY DOESN’T KNOW THE PORSCHE MARKET, BUT WILL TAKE EVERY ADVANTAGE OF YOUR GOODWILL AND WILL ATTEMPT TO RIP YOU OFF. J PRICE IS SMUG AND (100% PHONY). HIS DATED USED CAR SALESMAN TACTICS ONLY FRUTHER ALIENATE HIGH END CUSTOMERS. YOU’LL THANK ME LATER IF YOU AVOID GETTING CAUGHT UP WITH THIS OUTFIT!

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Recommend Dealer
No
Employees Worked With
J PRICE
August 28, 2017

"Wonderful experience!"

- Ken & Lesli

We drove from Ohio to look at a pre-owned 911 Carrera S Cabriolet. It was well worth the drive! The salesman Jon was very helpful. Many emails were exchanged prior to our trip and he always responded quickly with answers to our questions. We had a good deal negotiated before we got there, but Jon ended up making it an even better deal!! The car is amazing and in exactly the condition the pictures showed it to be (actually looked even better in person). Jon kept telling us we wouldn't be disappointed and he was right! Kari was amazing as well. The purchasing process could not have been easier. And she loves dogs! When we're in the market for our next Porsche, I will certainly give Jon a call.

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Recommend Dealer
Yes
Employees Worked With
Jon, Kari
July 12, 2017

"Worst Porsche Service in the Country"

- Porsche15

I have been driving Porsche cars for about 15 years. However, I never buy from Euroclassics, as they are never willing to work with you, since they feel like they have a monopoly on Porsche cars in Richmond area. They don't realize you can buy a Porsche over the phone in many other dealers within 100 mile radius. However, what is worse, is their service department! In many occasions I have had to call the Porsche Customer Service to complain as they do not fix your car while it's under warranty. And to make matters worse, Ralph, service advisor, is extremely rude. I think they will need to be thought a lesson in customer service if they are going to succeed in their business. Try to avoid this dealership if you can.

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Recommend Dealer
No
Employees Worked With
Ralph and Chris
June 04, 2017

"They ruin the Porsche Brand"

- Disgusted in Richmomd

Both other reviews are spot on. Customer support is non existent. After a sale is closed you can forget any support from these kids. Wayne Hall is the best mechanic. Courteous, friendly and knowlegable. After five Porsches I would walk many a mile to dealer elsewhere.

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Recommend Dealer
No
Employees Worked With
Chris Rennie
January 04, 2016

"The Worse Customer Sevice Ever"

- ttyler

I have two porsches, and I would have them towed to the next porsche dealership before I ever came to this place again! When I went to the General Manager to complain he was just as bad. They are rude, and have the nerve to act like they are doing you a favor by working on your car.

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Recommend Dealer
No
Employees Worked With
I dealt with both service writers
February 11, 2015

"Poor Unprofessional Staff and Dealership"

- krill74

What a group or pretentious xxxxxxx. Take other recommendation and drive to NVa. Chris (GM) is probably the most unprofessional arrogant person I have met. Can't return a phone call after multiple messages both in VM and hand delivered. If I owned this dealership and saw the recent post, I'd take a good hard look at who I had in the drivers seat. The Service Department has a pretty decent set of guys. Never had an issue with them. All in all, I would go to another dealership even If I have to drive an hour, its worth the trip. EuroClassic Porsche is a small dealership with an EGO of a premier place.. This was the most pathetic Porsche dealership I have ever visited

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Recommend Dealer
No
Employees Worked With
Chris (GM)
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