Everett Chevrolet GMC of Morganton

Great Experience! So very thankful that I stopped in to see Darlene Suttles at Everett in Morganton when I was looking for a new vehicle. I had narrowed my search to 3 So very thankful that I stopped in to see Darlene Suttles at Everett in Morganton when I was looking for a new vehicle. I had narrowed my search to 3 different manufacturers in the process of looking for my new SUV. While the initial experience was positive with all 3 the experience at Everett in Morganton was one of them working as a team. We have dealt with Darlene before and been very pleased but her coworkers also helped out at every turn. From the employees who greeted us and held the door for us to the employee who went and grabbed a couple extra seats for my granddaughters to the employee who insisted we get some ice cold bottled water on a scorching Carolina summer day, this outfit works as a team! Darlene worked extra hard to make sure I got what I wanted when I was still making up my mind between a low mileage used or a new SUV. If you are looking for a new or used car, truck, SUV, minivan or whatever give Darlene and the folks at Everett Chevy in Morganton a holler and give them a chance to impress you too! More

Followup on prior poor service review. I received a call from Kristine Lickfelt the service manager apologizing for the prior bad experience.I was asked if I would bring the car (still unde I received a call from Kristine Lickfelt the service manager apologizing for the prior bad experience.I was asked if I would bring the car (still under warranty) back for revaluation which I did. After a thorough week long evaluation by the Everett service folks ,the problem ,a slight clunking noise on automatic transmission gear changing was discussed by them with Chevy tech services out of state. I was assured by Kristine there was no danger driving the vehicle. I was told opening the transmission to try and find the issue causing the noise might not be successful and could cause other problems.I do believe now that the issue was addressed in a satisfactory manner and I am pleased with the evaluation.Thank you all for your concern and attention to the matter. More

SERVICE DEPARTMENT PROBLEMS and REPAIR FAILURE Brought car in for recall repair and one other problem.vehicle under warranty. Gave Marty a printout of possible cause of problem. He did not give to Brought car in for recall repair and one other problem.vehicle under warranty. Gave Marty a printout of possible cause of problem. He did not give to service personnel as requested because he did not feel it necessary.Service foreman was very nice and checked this concern after inquiring why not done as requested. Problem was not corrected as they did not know what the cause was and told me it was "probably normal" and related to the transmission and not to worry about it.Will take to another dealership for reevaluation. Marty's attitude and lack of concern especially with current GM recall problems is problematic. More

Great car! great price! Darlene S. was our salesperson. She was attentive, patient and smart. It took several months to find just the right vehicle. She was never pushy ju Darlene S. was our salesperson. She was attentive, patient and smart. It took several months to find just the right vehicle. She was never pushy just responsive to our needs. More

Worth the trip from Canton, NC! Shopped in Asheville, Upstate SC, and East TN and found the right place here. They gave me a fair price for my trade and the vehicle we purchased. T Shopped in Asheville, Upstate SC, and East TN and found the right place here. They gave me a fair price for my trade and the vehicle we purchased. Tonia did a good job with communication to set up test drive and Rob was honest with me and was willing to work with us without all of the fluff that other dealers throw at you. More

great experience Darlene worked so hard to get us into the Suburban, countless calls were made on our behalf by her & other staff as well! I would recommend this deale Darlene worked so hard to get us into the Suburban, countless calls were made on our behalf by her & other staff as well! I would recommend this dealership to anyone!! More

Fantastic All I can say was this was a fantastic experience. What a pleasure dealing with all the staff. Everyone I dealt with worked hard to give me a fair d All I can say was this was a fantastic experience. What a pleasure dealing with all the staff. Everyone I dealt with worked hard to give me a fair deal and find the car I wanted. More

traveled from high point, nc, almost a 2 hour drive found an immaculate lo mileage 2001 Chrysler LHS @ Everett on the net. e-mailed them and they responded the next day. the sales person I dealt with w found an immaculate lo mileage 2001 Chrysler LHS @ Everett on the net. e-mailed them and they responded the next day. the sales person I dealt with was mike doran. mike personally took the car to a Chrysler dealership I selected for an inspection. the 13 year old car passed with only 1 or 2 minor issues. everyone I dealt with was most helpful. as a matter of fact I am in the market for another car used car I am waiting to hear from them. a truly enjoyable experience. did not rate quality of work because I did not deal with the service dept. I can assure you that will be excellent just like the rest of the Everett team. More

Sales experience was great. Aaron was very friendly, courteous and knowledgeable of the car that I bought. Tammy was very helpful in helping and finding the car that was great. Aaron was very friendly, courteous and knowledgeable of the car that I bought. Tammy was very helpful in helping and finding the car that I was looking for and the price range that I could afford. Overall a GREAT experience. More

WOW, what a sales team This dealership has an unbelievable team of management and sales. Lance Spencer, our sales person, presented himself with professionalism, assertiveness, but not pushy, kn unbelievable team of management and sales. Lance Spencer, our sales person, presented himself with professionalism, assertiveness, but not pushy, knowledgeable and most importantly sincerity. Being the "new kid on the block" we loved his candidness and self assurance. But, when he did not have the answer he was not timid about asking for help. WE would recommend this dealership to one and all. And, feel confident that anyone visiting Everett Chevrolet will walk away happy and satisfied with their experience. Thanks so much John Rhodes and Margie Hyatt More