Everett Chevrolet Buick GMC of Morganton - Service Center

My service issues were handled in a professional and timely manner. I was provided with updates as to the status of my repairs and notified upon completion. timely manner. I was provided with updates as to the status of my repairs and notified upon completion. More

Excellent dealership in regards to sales, customer service and service department. All of my needs are handeled in a timely fashion with little or no wait. service and service department. All of my needs are handeled in a timely fashion with little or no wait. More

I first must apologize for not keeping my word. After 20+ years of telling others I will Never own another GM product; I have to man up and say “I Lied and I was Wrong”. Please Forgive Me. With the intention years of telling others I will Never own another GM product; I have to man up and say “I Lied and I was Wrong”. Please Forgive Me. With the intention of heading to the next dealership when I didn’t see anything that would fit my family’s needs as well as the criteria and standard I had set; Jared Carraghan introduced himself and offered his assistance. After a few questions and in just a few moments, Jared offered to show a car that was just delivered and still in their detail shop. If Jared hadn’t invested the time to find out what my needs were, it is very possible I would still be searching for that perfect car. If someone is looking for a friendly, courteous, knowledgeable and professional sales and management staff; Rooster Bush should be moved toward the top of their list of dealerships to visit. It was truly a pleasure meeting as well as working with the team from Rooster Bush in Morganton, but mainly Jared Carraghan and Roger Huffman. What a Great Experience! We welcome them as a new member of the family. More

My experince was a very good one.As usual all the employees where very polite,cordial and welcoming.Since the repairs needed were under warranty they informed me ahead of time that there would be no employees where very polite,cordial and welcoming.Since the repairs needed were under warranty they informed me ahead of time that there would be no expince.THANKS,Jewell Bounous More

Called for warranty work on our Cadillac SRX. We are new to the area and purchased to vehicle in TN. We were given an appointment for service the next day and a loaner vehicle was provided under the terms to the area and purchased to vehicle in TN. We were given an appointment for service the next day and a loaner vehicle was provided under the terms of the Cadillac warranty. The car was taken into a service bay promptly and when the problem could not be quickly repaired, we were given a Cadillac SRX loaner to drive until repairs were completed the next day. The service department personnel were professional and cordial. More

Service met me when I arrived. Very friendly and professional. Robbie was very professional when I purchased the car and represents Rooster-Bush well. I will return again for service. professional. Robbie was very professional when I purchased the car and represents Rooster-Bush well. I will return again for service. More

my thanks for great service on my gmc terrain. service assessment was quick and parts for repair; though not available were ordered and arrived quickly. service department were courteous and efficient. assessment was quick and parts for repair; though not available were ordered and arrived quickly. service department were courteous and efficient. More

Was a great expereince, service rep (the second one) listened understood and immediately addressed my issue. Had it confirmed in no time, and gave me an appointment for teh next day. Was in and out in l listened understood and immediately addressed my issue. Had it confirmed in no time, and gave me an appointment for teh next day. Was in and out in less time then predicted. And best of all it was still under warranty mby just a few clicks, it wasnt disputed only rectified. Awesome job. More

Rooster Bush provided excellent customer service. Although they did not provide the best work at first, they were sure to fix their errors without hastle and made me a happy customer. Thank you. Although they did not provide the best work at first, they were sure to fix their errors without hastle and made me a happy customer. Thank you. More

When I call or visit the dealership, I can be assured of excellent service and friendliness. They do not make me feel like "just another customer" but give the impression of really wanting to help. I usua excellent service and friendliness. They do not make me feel like "just another customer" but give the impression of really wanting to help. I usually work with Marty in the Service Dept. and he is certainly well qualified for his position. I have also worked with the lady in the Service Dept. but cannot remember her name, but she is great also. Of course Darlene and Roger were really exceptional also when I purchased the car. More