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Everett Ford - Service Center

Benton, AR

4.6
156 Reviews
Call Service Center (501) 403-5336

156 Reviews of Everett Ford - Service Center

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July 22, 2025

Our Escape is currently waiting for the 2nd or 3rd part to arrive. We've been dealing with this for 2 weeks. Communication is not the greatest. I was given on loaner on Friday. My job requires a lot of dr More

by flufftig
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brayden-service area
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Jul 23, 2025 -

Everett Ford responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our Service Manager would like to speak with you more regarding this matter. Please reach out to us at (501) 315-4700. We look forward to hearing from you.

July 21, 2025

Because I think there is room for improvement, I am giving a good rather than an excellent rating. More

by JUSTJAMES44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan is an excellent service advisor. I do not know the technicians names but they could improve there attention to detail.
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Jul 21, 2025 -

Everett Ford responded

Thank you for your honest feedback. We appreciate your recognition and take your comments seriously — we're always striving to improve and hope to meet your expectations even better in the future.

July 21, 2025

Ben ,the service manager is always helpful sort of a Johnney on the spot sort of speak. I always call at different times for service and you are always there to help. That is a blessing for people like More

by rickey.l.reed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben from the service department
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Jul 23, 2025 -

Everett Ford responded

Thank you for your review! We're lucky to have Ben on our team—he truly goes above and beyond to be there when our customers need him most. It's wonderful to hear that his reliability and support have made a difference for you. We’re grateful for your trust in our service department!

July 20, 2025

I get great service with every visit. The staff is friendly and service is priced just right. I look forward to my next visit. More

by JOTHAMGRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edge
5.0
This rating includes all reviews, with more weight given to recent reviews.
JV Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2025 -

Everett Ford responded

Thank you so much for your kind words! We're thrilled to hear that you consistently receive great service and find our team friendly and our pricing fair. We truly appreciate your loyalty and look forward to welcoming you back on your next visit!

July 20, 2025

My experience met expectations The service department could do better with notifications of service progress More

by darrylgash
Recommend Dealer
Yes
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Jul 21, 2025 -

Everett Ford responded

Thank you for your feedback. We're glad to hear your experience met expectations. We appreciate your suggestion regarding service progress notifications — it's valuable input, and we'll work on improving our communication to keep you better informed throughout the process.

July 20, 2025

Good job loved to ride home and picked me back up once the services were completed More

by DONTAWADEMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2025 -

Everett Ford responded

Thank you for the great feedback! We're glad you enjoyed the ride service and that everything went smoothly. It’s our goal to make your experience as convenient and comfortable as possible — we look forward to serving you again!

July 19, 2025

Excellent service and get you in there before your appointment and service manger’s are excellent More

by Jeremyp458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Jul 21, 2025 -

Everett Ford responded

Thank you for your kind feedback! We're glad to hear you received excellent service and were taken care of promptly. Our service managers will be happy to know their efforts made a positive impact. We appreciate your support and look forward to your next visit!

July 18, 2025

Always and consistently courteous and professional. A pleasure to work with. Thank you, thank you. More

by dnzuber
Recommend Dealer
Yes
Employees Worked With
Brayden and Sally
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Jul 21, 2025 -

Everett Ford responded

Thank you so much! We truly appreciate your kind words and are delighted to hear that our team has consistently provided courteous and professional service. It’s a pleasure working with you, and we look forward to continuing to assist you!

July 18, 2025

This is the first time I have visited Everett Ford and must say that it was very pleasant compared to some of the other dealerships I have visited. More

by tbrocious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Todd
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Jul 21, 2025 -

Everett Ford responded

We’re so glad your first visit to Everett Ford was a pleasant one. We truly appreciate you giving us a chance and are happy to hear we stood out from your past experiences. We look forward to seeing you again!

July 18, 2025

Satisfied but just wish it didn’t take as long to get an oil and filter change More

by PAUL629.PE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jul 21, 2025 -

Everett Ford responded

Thank you for your feedback. We’re glad you’re satisfied overall and appreciate your patience. We understand the importance of quick service and are continuously working to improve wait times for oil and filter changes. We hope your next visit will be even smoother!

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