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Everett Ford - Service Center

Benton, AR

4.6
156 Reviews

156 Reviews of Everett Ford - Service Center

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July 05, 2025

Fast, friendly service. Noticed the service area was exceptionally clean. Will definitely be back. Personnel were thorough and polite. More

by RICKSMITH7000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get the name
Jul 07, 2025 -

Everett Ford responded

Thank you for the great feedback! We're happy to hear you received fast, friendly service and that our team was thorough and polite. We take pride in keeping our service area clean and welcoming, so it’s great to know that stood out to you. We truly appreciate your kind words and look forward to seeing you again!

July 05, 2025

The people at Everett Ford service are really nice and friendly. I believe I can trust my service advisors to take care of my vehicles. More

by DOUGLAS67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Kent and John Todd
Jul 07, 2025 -

Everett Ford responded

Thank you for your kind words! We're so glad to hear that you feel comfortable and confident with our service team. Trust means everything to us, and it’s great to know our advisors have earned yours. We truly value your support and look forward to keeping your vehicles in great shape!

July 04, 2025

We always receive the best service with Everett Ford. Everyone is so polite and friendly. More

by kelli.silor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Edge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Benetz
Jul 07, 2025 -

Everett Ford responded

Thank you so much for your kind words! We're thrilled to hear that you consistently receive great service from our team at Everett Ford. It means a lot to us that you notice the friendliness and professionalism — we truly appreciate your continued business!

July 03, 2025

Wish the first guy had known that Ford had done an upgrade on the electronics of steering wheel and tested the vehicle to see if it was fixed before calling me to pick up my vehicle. Second tech knew More

by PANARB_143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Juan Maltos; Service Tech #48454
Jul 07, 2025 -

Everett Ford responded

Thank you for your feedback, and we apologize for the initial confusion and added cost. We’re glad the issue was resolved and your vehicle is now running properly. We appreciate your patience and will use your input to improve our service.

July 02, 2025

It should not take 2 1/2 hours for an oil change and tire rotation when coming in on a prescheduled appointment. More

by john.plautz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johntodd
Jul 02, 2025 -

Everett Ford responded

John, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our Service Manager would like to speak with you more regarding this matter. Please reach out to us at (501) 315-4700. We look forward to hearing from you.

June 29, 2025

Perfect everytime. Service was quick, on time, they were waiting for me when I got there. More

by JWRONG65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Jun 30, 2025 -

Everett Ford responded

Thank you for the great feedback! We’re glad to hear our team was prompt and ready for you every time. We appreciate your continued trust and look forward to serving you again!

June 29, 2025

Brought it in twice now and problem still not resolved. My service person also never called to follow up. Always promised to call me to provide updates but never did. More

by brucej44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
Jun 30, 2025 -

Everett Ford responded

Bruce, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our Service Manager would like to speak with you more regarding this matter. Please reach out to us at (501) 315-4700. We look forward to hearing from you.

June 28, 2025

Not professional. I waited 1 1/2 hours for a recall to not be fixed. Came to tell me after waiting that the pieces for the recall came in broken so they were unable to More

by WHITNEY.ADKINS91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
Jun 30, 2025 -

Everett Ford responded

Whitney, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our Service Manager would like to speak with you more regarding this matter. Please reach out to us at (501) 315-4700. We look forward to hearing from you.

June 28, 2025

EXCELLENT SERVICE. .ALL SERVICES WERE PREFORMED AS EXPECTED...REP HARRIS DID A GREAT JOB...SALES ASSOCIATE JOSH HANIG WAS COURTEOUS AND FRIENDLY WHILE A WAITED ON MY TRU More

by DEBPERRYBOLDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSH
Jun 30, 2025 -

Everett Ford responded

Thank you! We’re glad Brayden Harris and Josh Hanig provided excellent and friendly service. We appreciate your kind words and look forward to seeing you again!

June 28, 2025

Everett Ford Service Department is so amazing! Derrick helped me navigate the situation of getting repairs done quickly and accurately. The waiting area is also very nice and always has snacks, co More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Jun 30, 2025 -

Everett Ford responded

Thank you for sharing your great experience with the Everett Ford Service Department! We’re thrilled to hear that Derrick took such good care of you and helped get your repairs done efficiently. It’s awesome that you enjoyed the waiting area and that the kids’ play area made your visit easier. We look forward to welcoming you back anytime!

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