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Everett Ford - Service Center

Benton, AR

4.6
156 Reviews

156 Reviews of Everett Ford - Service Center

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July 29, 2025

Comfortable waiting area with coffee, water, and donuts. Service rep contacted extended warranty company to verify service was covered. More

by catshinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales or finance during this visit.
Jul 29, 2025 -

Everett Ford responded

Thank you for your feedback! We're glad you enjoyed the waiting area and refreshments. It's great to hear our service rep was able to assist with your extended warranty—ensuring you're covered is always a priority. We appreciate your visit and look forward to helping you again in the future!

July 29, 2025

First the guy working on my truck was going to put the wrong oil in it. And it was plain view on the ticket what I want to use. Then he used an impact on my skid plate and crossed threaded one of the bolt More

by PERRYLNICHOLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Everett Ford responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our Service Manager would like to speak with you more regarding this matter. Please reach out to us at (501) 315-4700. We look forward to hearing from you

July 27, 2025

Brought my vehicle to dealership for recalls and engine issues, dealership had my vehicle for 2 weeks, I returned to dealership for vehicle & none of the problems were made right or fixed whatsoever & they More

by ROYOKC2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
Jul 28, 2025 -

Everett Ford responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our Service Manager would like to speak with you more regarding this matter. Please reach out to us at (501) 315-4700. We look forward to hearing from you.

July 27, 2025

Truck came back with grease oil stains on exterior and interior apparently from careless mechanic More

by remarzec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department and supposedly company owner
Jul 28, 2025 -

Everett Ford responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our Service Manager would like to speak with you more regarding this matter. Please reach out to us at (501) 315-4700. We look forward to hearing from you.

July 25, 2025

Everett always takes care of my needs. They are a very courteous and keep me informed of what my truck needs. More

by DLBELCH123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 28, 2025 -

Everett Ford responded

Thank you! We're so glad to hear that you feel well taken care of and informed during your visits. Our team works hard to provide courteous and reliable service, and it means a lot to know it’s making a difference!

July 25, 2025

The service team at this car dealership is the best I've worked with. We own 3 vehicles, and all three come from Everett because of the service we receive. Great job once again... More

by BRETT.GRAVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in Service and the young man that sits in front of John.
Jul 28, 2025 -

Everett Ford responded

Thank you, Brett! We’re honored by your continued trust in Everett and truly appreciate your kind words. It means a lot to know our service team has earned your loyalty across all three vehicles. We look forward to continuing to take great care of you!

July 25, 2025

Great job didn’t take long at all! Good coffee and donuts. Nice people there. More

by ALVINBYRD72855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edge
5.0
This rating includes all reviews, with more weight given to recent reviews.
JV Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Everett Ford responded

We're glad you had a quick and smooth visit—and that you enjoyed the coffee and donuts! We appreciate your kind words and look forward to seeing you again soon!

July 24, 2025

Every thing was done effectively and the wait time was only about a thirty minutes wait. More

by JEFCOBRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
JV Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Everett Ford responded

Thank you! We're glad to hear everything was handled efficiently and that your wait time was minimal. We appreciate your visit and look forward to helping you again next time!

July 24, 2025

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by djwhitehead5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Maltos
July 23, 2025

Not happy about the last few visits Will think twice about coming back again service More

by PRSHOCKLEY9669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Jul 23, 2025 -

Everett Ford responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our Service Manager would like to speak with you more regarding this matter. Please reach out to us at (501) 315-4700. We look forward to hearing from you.

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