Ewald Buick GMC of Menomonee Falls

Mark always takes good care of me and my needs. I was especially impressed with how he and the IA team handled my service during the covid-19 crisis. I knew my safety was their top priority and they were especially impressed with how he and the IA team handled my service during the covid-19 crisis. I knew my safety was their top priority and they were great about sanitizing anything needing touching, from the pen used to sign the receipt to the door handles on my car. More

Appointment was on time, the work was completed on time and the Sercice REp explained what was done and what was recommend next, car was left clean and the Sercice REp explained what was done and what was recommend next, car was left clean More

Great Service. Low pressure! Great Sales experience. Salesman was honest regarding pricing. Sales manager was friendly laid back and low pressure regarding the add ons. Dealership Great Sales experience. Salesman was honest regarding pricing. Sales manager was friendly laid back and low pressure regarding the add ons. Dealership was immaculate, clean and bright. More

It was a great experience! I felt welcome and part of the family. Eric in the service department made feel like I have been coming there for years, even though it was my first time there. family. Eric in the service department made feel like I have been coming there for years, even though it was my first time there. More

The service was easy to schedule, completed on time and the customer service was outstanding. The facility is impeccable and my car was washed and looked like new. the customer service was outstanding. The facility is impeccable and my car was washed and looked like new. More

Just to let you people know you suck at customer service.i had a problem with my car for over a year you people never called me about anything to do with my car no follow up was taken . Just to let service.i had a problem with my car for over a year you people never called me about anything to do with my car no follow up was taken . Just to let toe know I will never be back , also my daughter will not be back either. So right there is a lot of business you just lost. After I drove a hour they said everything was there guess what all the parts were not go figure while I had to take another car all the way home I called and asked them to change my oil before I get my car. Oil change done so for all the hassle I’ve been through you think my oil change would have been on the house. So I come to pay the lady up front had no clue what she was even having me sign. I thought the customer was always right not in your case, sorry but you have no clue. I would very much so like this to go to the owner of this company.once again train your people how to make it right . More

This dealership was very customer service focus. They were helpful and informative without pushing anything. I had a good experience and plan on coming back in the future. were helpful and informative without pushing anything. I had a good experience and plan on coming back in the future. More

The staff was friendly and service was timely. Took care of a DSG filter and fluid, oil change, tire rotation, and micro switch recall in just a few hours. of a DSG filter and fluid, oil change, tire rotation, and micro switch recall in just a few hours. More

I like coming IA every one is so very friendly . I was so surprised to see for the first time the new facilities it is very impressed. I also like the staff thy are always very friendly and very help I was so surprised to see for the first time the new facilities it is very impressed. I also like the staff thy are always very friendly and very helpful. Also the mechaniker know what thy are doing I have to trust the mechaniker because I am helpless when it comes to cars. thank you. More

I had a good experience with the purchase of my vehicle, The problem Was the vehicle. Took delivery had a bad rattle, shock was not attached. Not Happy! The problem Was the vehicle. Took delivery had a bad rattle, shock was not attached. Not Happy! More