Ewald Chevrolet - Service Center

Michael Thorpe did an outstanding job keeping notified of what the status was on my car. what the status was on my car. More

Ewald service was good, but the 1-year powertrain warranty that doesn't cover trans fluid sucks. The transmission is nonfunctional without the fluid. warranty that doesn't cover trans fluid sucks. The transmission is nonfunctional without the fluid. More

Great service, everyone was very friendly, very clean place! Josh did a great job. Maybe a quiet office or two for working customers would be nice. place! Josh did a great job. Maybe a quiet office or two for working customers would be nice. More

Ewald had the vehicle we wanted, but they were lacking in knowledge and customer service. We requested new tires or at least a deal, as new tires are definitely needed, especially before winter in Wisconsin. knowledge and customer service. We requested new tires or at least a deal, as new tires are definitely needed, especially before winter in Wisconsin. We were told that once we took the vehicle home, that we would not be able to bring it back. Ewald was not the norm of making us comfortable with our purchase. We also felt pushed into buying warranties that we may or may not use. There was know explanation of how much the car payment would be without the warranties. The purchasing of the vehicle was quick and easy, but we were even offered a water or soda. More

- Lack of or No communication. It's not difficult in today’s world. - Simple 7a scheduled oil change was promised completion before lunch. Wasn't until after we called several time It's not difficult in today’s world. - Simple 7a scheduled oil change was promised completion before lunch. Wasn't until after we called several times to find out they suggested other services. We understand things happen just communicate that and we cld adjust. Not knowing is extremely frustrating. - Don't tell the customer something is covered under warranty and then isn't during pick up. More

Most horrible experience, will never come back. Alec Lambrecht and New sales manager so unprofessional, they definitely don’t care about their customers. Josh doesn’t even know how to return a phon Alec Lambrecht and New sales manager so unprofessional, they definitely don’t care about their customers. Josh doesn’t even know how to return a phone call. My grandfather comes there for all of his cars and pays in cash. NEVER AGAIN!!! More

Did not fix the problem after two weeks and two visits had to take my car to another shop had to take my car to another shop More

Please stop sending me these surveys I enjoy the service but please stop sending me these surveys so I can waste my time writing you a letter. I don't want to write you anymore but please stop sending me these surveys so I can waste my time writing you a letter. I don't want to write you anymore More

Ewalds has always scheduled my appointment in a timely fashion, told me the estimated cost ahead of time and completed the repair/service efficiently. fashion, told me the estimated cost ahead of time and completed the repair/service efficiently. More

It was done in a timely fashion and they were all very nice and friendly nice and friendly More