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501 Reviews of Ewing Buick GMC - Service Center
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November 15, 2004
I brought the 2001 Grand am in for a starting problem. they decided that the PCM (computer module) was suspect and recommended replacement. We agreed and the repair was done to the tune of 520$. The probl they decided that the PCM (computer module) was suspect and recommended replacement. We agreed and the repair was done to the tune of 520$. The problem re-surfaced within 24 hours and when we called were advised that the part was no longer there and we would have to pay for the module. <br><br>We took it to a local mechanic that found the problem within 30 minutes. It was the ignition swith module that was damaged and this cost us 350$ to fix. The problem is resolved but it cost 520$ and a trip to a local mechanic to identify the real problem. <br><br>They were very polite as they explained there was nothing that they could do to compensate me for the part they replaced that wasn't broken. I am very dissatisfied with the level of service and their response to the situation. More
by johnfox
Employees Worked With
Jeff Bowlin
