Ewing Subaru of Plano - Service Center
Plano, TX
1,028 Reviews of Ewing Subaru of Plano - Service Center
The service advisors here are great. They do not just provide great service but are very friendly and communicative. At most shops, it is I who is calling for vehicle updates or to know when my vehicle w provide great service but are very friendly and communicative. At most shops, it is I who is calling for vehicle updates or to know when my vehicle will be ready for pick up. Here, my service advisor Lauren, not only called me with an update for services required but also met the time frame that she originally stated the vehicle would be done by, a rare occurrence in the automotive industry. Definitely recommend. More
The dealership as always provides a relaxing environment while waiting for your car and very pet friendly. while waiting for your car and very pet friendly. More
Eyeing is really trying to excell. Your service employees have bought in to this effort which means all the difference. PS I really like the service status TV monitor. have bought in to this effort which means all the difference. PS I really like the service status TV monitor. More
Great customer care and very quick service. I was greeted at my car and taken care of quickly. Ran a little late for my appointment and needed to wait for my vehicle, but the service member was understanding at my car and taken care of quickly. Ran a little late for my appointment and needed to wait for my vehicle, but the service member was understanding and got me out the door as quickly as possible. More
I received a reminder that my tires needed to be checked and it was time for an oil change. Making an appointment was easy. I arrived and found my service advisor. Arturo was courteous and very professional and it was time for an oil change. Making an appointment was easy. I arrived and found my service advisor. Arturo was courteous and very professional. He gave me an estimate on the approximate wait time for my car. His estimate was right on point. The waiting room with snacks and drinks was much appreciated during my wait. More
Excellent dealership & definitely would recommend to friends & family. Will continue to Ewing for automobile needs. Thank you for your kindness & efficiency. friends & family. Will continue to Ewing for automobile needs. Thank you for your kindness & efficiency. More
Outstanding. We got a recall notice for our Subaru, and this spot was the closest. Lauren at the service desk let me know how things would go, how long it would take, and directed me to the waiting area. this spot was the closest. Lauren at the service desk let me know how things would go, how long it would take, and directed me to the waiting area. Comfy chairs (spaced widely for easy social distancing),good variety of beverages (including quality tea, which is exceptionally rare), and a generally comfortable atmosphere kept me comfortable while I waited. While I don't hope for another recall on my vehicle, I had an excellent experience. More
We moved to TX with two Subarus, and Ewing has taken excellent care of us. No matter what time of the day, whether we had an appointment or were just rolling up with a problem, the entire team at Ewing excellent care of us. No matter what time of the day, whether we had an appointment or were just rolling up with a problem, the entire team at Ewing has knocked it out of the park with their attention to detail, excellent communication, respect for our time, and taking terrific care of our cars. Our next car will be a Ewing Subaru. More