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Ewing Subaru of Plano - Service Center

Plano, TX

4.9
1,028 Reviews

1,028 Reviews of Ewing Subaru of Plano - Service Center

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August 19, 2021

They were very reassuring while I was having an issue on the road and told me how I could drop my car off after hours to be attended to and Kyle went above and beyond to remedy the issues I was having on my More

by Fritcherck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle in service
Aug 20, 2021 -

Ewing Subaru of Plano responded

Fritcherck, thank you for sharing 5-stars regarding your recent service visit with Kyle. We appreciate your endorsement. See you next time. Thanks again!

August 14, 2021

Website scheduling was easy, staff was organized, courteous, and maintained a good dialogue throughout the service cycle. More

by NorthD18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds
Aug 14, 2021 -

Ewing Subaru of Plano responded

NorthD18, thank you for sharing 5-stars and noting a great website and organized process throughout your service! We appreciate your endorsement. See you next time. Best wishes!

August 11, 2021

Always very informative and helpful when recommending needed servicing. I felt like battery was about to go out and it was confirmed it needed to be replaced. Only want Subaru parts. More

by LindaMac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Barrett
Aug 12, 2021 -

Ewing Subaru of Plano responded

LindaMac, thanks for your praise and mention of working with Lauren. We sure appreciate your endorsement and look forward to serving you additionally next time! Thanks again!

August 11, 2021

The service team at Ewing Subaru is hands down the best team out there. Top notch More

by Jcdunacusky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Dunacusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Ewing Subaru of Plano responded

Jcdunacusky, thank you for the 5-star feedback. We appreciate your positive rating and look forward to serving you additionally next time. Thanks again!

August 10, 2021

Had suspension & shifter replaced on an older car & I’m pretty happy so far. More

by JOHN B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon
Aug 11, 2021 -

Ewing Subaru of Plano responded

JOHN B, thank you for bringing your vehicle to us for repair. We appreciate the opportunity to serve you and pleased to hear that working with Devon was 5-star. Let us know when we may serve you additionally. Thanks again!

August 07, 2021

Very professional service team especially the advisors. They were very prompt, courteous, and the overall experience was pleasant. Thank you to the service team for a job well done. More

by bradleyjoewilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lydell Carr
Aug 08, 2021 -

Ewing Subaru of Plano responded

BradleyJoeWilliams, we appreciate your 5-stars regarding our advisors! Thank you for taking a moment to share praise regarding service. See you next time. Thanks again!

August 06, 2021

Lauren Barrett was super nice and friendly, job was done quickly and less than an hour. Waiting area was clean and neat. I would recommend this place. More

by May
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Barrett
Aug 07, 2021 -

Ewing Subaru of Plano responded

May, thank you for sharing 5-stars regarding your experience with Lauren in service. We appreciate your praise. See you next time. Thanks again!

August 06, 2021

Devin is excellent, always helpful and courteous. I love the service here More

by maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin
Aug 07, 2021 -

Ewing Subaru of Plano responded

Maggie, thank you for sharing 5-stars regarding your experiences with Devin. We appreciate your kind words. See you next time. Thanks again!

July 30, 2021

In and out without a long wait. No upsell for unecessary items. Excellent wait facilities. Overall very good service center employees. Great location. Loaner availability for longer service issues. More

by imtz44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Kostrabourdis
Jul 30, 2021 -

Ewing Subaru of Plano responded

imtz44, we appreciate your 5-stars and mention of working with Devin in service. Thank you for taking a moment to share praise. See you next time. Thanks again!

July 30, 2021

I have several dealerships I could deal with but Subaru of Plano is the best! Their service personnel are very knowledgeable and pay attention to every detail. When a miss does happen they take care of it More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer
Jul 30, 2021 -

Ewing Subaru of Plano responded

Carol, thanks for your praise and mention of your experience servicing with us! We greatly appreciate your kind words. We look forward to serving you additionally next time! Best wishes!

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