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Ewing Subaru of Plano - Service Center

Plano, TX

4.9
1,028 Reviews

1,028 Reviews of Ewing Subaru of Plano - Service Center

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July 30, 2021

I have had my Subaru since 2014 and have been very pleased with my customer service experiences. However I must say Kyle Reynolds had been the best by far. More

by Gwennie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds
Jul 31, 2021 -

Ewing Subaru of Plano responded

Gwennie, thank you for sharing 5-stars and noting your experience with Kyle. We appreciate your praise. Let us know when we may serve you additionally. Thanks again!

July 30, 2021

There has been a disturbing noise going on in the back of my Subaru and for two years no mechanic/technictian could find the problem. I had my Subaru in for service at Plano Subaru Service and the noise sti More

by J.gamauf1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jul 31, 2021 -

Ewing Subaru of Plano responded

J.gamauf1, thank you for sharing 5-stars and noting that Kyle and our team was able to diagnose the issue. Thank you for taking time to update your note. We appreciate your praise. Let us know when we may serve you additionally. Thanks again!

July 30, 2021

Wonderful experience. Devin was the consummate professional. He fixed my flat tire promptly. He also had my fluids checked and offered me a complementary car wash. I was very satisfied with the en More

by Jaime Jaraba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin K.
Jul 31, 2021 -

Ewing Subaru of Plano responded

Jaime, thank you for sharing 5-stars and noting a wonderful experience with Devin. We appreciate your praise. Let us know when we may serve you additionally. Thanks again!

July 29, 2021

It was a smooth process for maintenance service. Lauren Barrett was there to help with check in and answered my questions. She called me when my vehicle was ready to be picked up. Thank you Lauren for your More

by Vi M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Barrett , Jared Ostrov, Eric Williams
Jul 30, 2021 -

Ewing Subaru of Plano responded

Vi M, we appreciate your 5-stars regarding a smooth service visit with Lauren. Thank you for taking a moment to share praise. See you next time. Best wishes!

July 29, 2021

The staff here are very kind, courteous, attentive, and helpful. The waiting room is comfortable and clean with good, spaced-out seating, snacks, drinks, wifi, and TVs. I have No complaints at all! More

by Brownra02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 30, 2021 -

Ewing Subaru of Plano responded

Brownra02, we appreciate your 5-stars and mention of kind, courteous, attentive and helpful staff. Thank you for taking a moment to share praise. See you next time. Thanks again!

July 27, 2021

Excellent customer care and service. Service rep. Was courteous and listened to my concerns and the issue was taken care of accordingly. Looking forward for future excellent customer service. More

by Iftekhar khan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the service rep. Name
Jul 28, 2021 -

Ewing Subaru of Plano responded

Iftekhar, we appreciate your 5-stars and mention of excellent customer care with your service advisor. Thank you for taking a moment to share praise. See you next time. Thanks again!

July 22, 2021

Highly recommend this dealership. Called on short notice Kyle B. Was able to accommodate & took care of my Crosstrek. Will definitely start using Ewing Subaru. More

by tebs.tebs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle B
Jul 22, 2021 -

Ewing Subaru of Plano responded

tebs.tebs, we appreciate your 5-stars and note mentioning your experience with Kyle. Thank you for taking a moment to share praise. See you next time. Thanks again!

July 20, 2021

Every aspect of my recent car service was timely, efficient, I was well informed, and all employee interactions were highly professional and extremely customer focused. More

by scott.maier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Walters
Jul 20, 2021 -

Ewing Subaru of Plano responded

scott.maier, thank you for noting an all around excellent experience. We love hearing you were informed and all our staff was professional! See you next time. Thanks again!

July 19, 2021

Ewing Subaru of Plano delivered great service. Their team is attentive and caring to ensure that you have a quality experience. My service advisor Devin was a pleasure to work with! More

by B1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jul 20, 2021 -

Ewing Subaru of Plano responded

B1, thank you for noting great service! We appreciate your kind words and mention of attentive service. We love hearing Devin provides an excellent experience and we look forward to serving you additionally next time. Thanks again!

July 19, 2021

Courteous, professional, and fast. The best service center hands down. Greeted promptly and kept apprised of the service process every step of the way using their web service. More

by dewalker823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of the name.
Jul 20, 2021 -

Ewing Subaru of Plano responded

dewalker823, thanks for noting our courteous, professional and fast service. We appreciate your kind words and pleased to hear you were greeted promptly and kept in communication throughout the process. See you next time. Thanks again!

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