Ewing Subaru of Plano - Service Center

I went in for a tire sensor coding, and they fixed it no charge. Only drawback was having to go back because they didn't code the sensor system and it was tripping all the tires. They did fix it promptly w charge. Only drawback was having to go back because they didn't code the sensor system and it was tripping all the tires. They did fix it promptly when I went back however. More annoyef at having to make a second trip than service issues. More

Service was excellent. We set up the appointment at the last minute but they were still very accommodating. I definitely recommend utilizing Ewing’s service department. last minute but they were still very accommodating. I definitely recommend utilizing Ewing’s service department. More

This dealership is where I purchased my vehicle from and is the only place I trust for service. They are the most efficient, kind and trustworthy team all around from service to sales to management that I’v is the only place I trust for service. They are the most efficient, kind and trustworthy team all around from service to sales to management that I’ve come across so far. More

This was my first customer experience with Ewing Subaru and it was great! Very nice facility, staff, quality work, timely, and very reasonably priced. I'll definitely be returning. and it was great! Very nice facility, staff, quality work, timely, and very reasonably priced. I'll definitely be returning. More

The staff in the service department was very friendly, efficient and quick to let me know how long the process would take. I was in/out of there in 30 minutes. Including my car being cleaned. efficient and quick to let me know how long the process would take. I was in/out of there in 30 minutes. Including my car being cleaned. More

I have been so pleased with all of the service I've had done at Ewing. Mostly it's been maintenance but I did have some warranty work done last year. They are professional, fast, and consistent with commun done at Ewing. Mostly it's been maintenance but I did have some warranty work done last year. They are professional, fast, and consistent with communication. The entire staff is easy to work with. It's very easy to schedule an appointment for service. I could not be more pleased with the service center at Ewing! More

Friendly to customers, quick service and the service rep. explained the service report to me. The service was also done in a timely manner, Thanks! explained the service report to me. The service was also done in a timely manner, Thanks! More

I bought my brand new Outback Memorial Day. Within a week of having it, it had starting having a few issues. I took it in, and honestly, the first time there, I was very disappointed with the service…t week of having it, it had starting having a few issues. I took it in, and honestly, the first time there, I was very disappointed with the service…the level of communication was almost non-existent, and the issues were not resolved at all, despite it being a brand new car which had been in for 4 days of service at 14 days old. And I let them know of my dissatisfaction, and desire to simply return the car and not have to deal with them again. But, I conceded and let them try to make it right. They arranged to pick up my car and deliver me a loaner. Tamela and Kyle went above and beyond to communicate the progress of the vehicle’s service. And they kept the car until it was actually fixed. I’ve had the car back for a week or more and so far, everything seems good. I appreciate their effort to redeem the situation, and I’m able to feel I can (almost) trust my new car again, and keep it for the long term, and not dread the need to engage the service department if I need them. Hopefully, I won’t need them for a while! More

Excellent customer service. They got me right in, reviewed the service report and delivered my car back on time and washed up beautifully to me. reviewed the service report and delivered my car back on time and washed up beautifully to me. More

Overall satisfaction is great. Getting a service appointment used to be good. This time, your Chat guy was a hindrance, a nuisance. I wanted to bring the car for some recall work; but I did not su appointment used to be good. This time, your Chat guy was a hindrance, a nuisance. I wanted to bring the car for some recall work; but I did not succeed with this friendly chat person. And to my dismay all information that I provided went in a hot air balloon or no one read it. Next day I showed up without an appointment, and through the courtesy of an attentive Service Advisor things moved smoothly and I got the needed work done. Thanks. Another minor irritation: the color of my car is moss green and not gray as showed on the work order. Mechanical work done is satisfactory. More