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Ewing Subaru of Plano - Service Center

Plano, TX

4.8
1,028 Reviews

1,028 Reviews of Ewing Subaru of Plano - Service Center

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May 24, 2021

Well organized and efficient. Friendly, non-pushy staff who give you good information. Have had a positive experience every time. I will return and definitely recommend this dealership! More

by brooke c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
May 25, 2021 -

Ewing Subaru of Plano responded

Brooke c, thanks for your mention of a well organized and efficient organization. We appreciate your praise and look forward to serving you additionally next time. Best wishes! Thanks again!

May 19, 2021

The staff were are all friendly, knowledgeable and professional; Lauren was exceptional. I wish all my service experiences were as pleasant as my last one. I'll be back! More

by Onealsa39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren
May 20, 2021 -

Ewing Subaru of Plano responded

Onealsa39, thanks for your endorsement of working with Lauren! We sure appreciate your praise and look forward to serving you additionally next time! Best wishes!

May 19, 2021

Outstanding customer service and communication. By far the best auto repair interaction I have ever had. They were quick to find and fix the issue that another dealership had missed several times. More

by naomi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Calix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Kim, LIAM DUTTON
May 20, 2021 -

Ewing Subaru of Plano responded

Naomi, thank you for your praise regrading outstanding customer service and communication! We love hearing this was the best auto repair interaction you've ever had! Thanks for taking a moment to share praise. See you next time!

May 10, 2021

Kyle did an amazing job! I had accidentally hit a pole in a drive through and it left paint on it. He was able to buff it out for me. I’m so happy because I love my car! Always get superb service at Ewing. More

by lam10215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle in Service Department
May 11, 2021 -

Ewing Subaru of Plano responded

Iam10215, thank you for sharing praise regarding working with Kyle in service. We're pleased to hear he went above and beyond to buff out some extra paint from a booboo! Thanks for choosing Ewing Subaru. See you next time. Thanks again!

May 06, 2021

First contact was w/Richard to get appt setup, he gave info on setting up my tow [all very helpful]. Second contact was working with Devin to get car serviced He did a great job keeping me posted and sen More

by John R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Starr
May 07, 2021 -

Ewing Subaru of Plano responded

John R, thank you for sharing 5-stars and noting your experience with Richard and Devin! We appreciate your endorsement and pleased to hear your time with us was excellent. Let us know when we may serve you additionally! Best wishes!

May 05, 2021

There was no wait time! I came in and Madalyn took care of everything smoothly and promptly. I even got a loaner for a 4 hour service quickly so I didn't miss a beat at work! More

by VonEisele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madalyn Sanders
May 06, 2021 -

Ewing Subaru of Plano responded

VonEisele, thank you for your praise and mention of working with Madalyn! We're pleased to hear that your experience was quick and that the loan car made it easy! See you next time. Thanks again!

May 05, 2021

Great job, professional friendly efficient and I would be happy to refer Subaru service to my friends and family! Keep up the good work Thanks More

by lizhomenyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madelyn
May 06, 2021 -

Ewing Subaru of Plano responded

lizhomenyc, thank you for your mention of servicing with us and working with Madelyn. We appreciate your endorsement and look forward to serving you additionally next time. Thanks again!

May 04, 2021

We have found Ewing to be the best Subaru Service Center in North Texas. Their commitment to honesty and customer satisfaction is great. Good job.you More

by Suby Believer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds
May 05, 2021 -

Ewing Subaru of Plano responded

Suby Believer, we appreciate your 5-stars and mention of us being the best Subaru Service Center in North Texas. We appreciate you taking a moment to share praise. See you next time. Thanks again!

May 04, 2021

I have received exceptional service on multiple occasions at Ewing Subaru. My Service Advisor Madelyn Sanders is always professional and attentive to my needs. All work is done well and in a timely manner. C More

by bubblehead.litz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madelyn Sanders
May 05, 2021 -

Ewing Subaru of Plano responded

We appreciate your 5-stars and mention of the exceptional service you have received from Madelyn. Thank you for taking a moment to share praise. See you next time. Thanks again!

April 29, 2021

Kyle kept us informed on progress, solutions, and even contacted Subaru of America to come up with solutions concerning warranty!! Ewing prices are very fair and their employees knowledgeable and very fr More

by doug.cox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Apr 30, 2021 -

Ewing Subaru of Plano responded

Doug.cox, thank you for sharing praise regarding your experience working with us in service. We're pleased to hear that working with Kyle was a 5-star experience. Let us know when we may be able to serve you additionally. Thanks again!

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