Back

Ewing Subaru of Plano - Service Center

Plano, TX

4.8
1,028 Reviews

1,028 Reviews of Ewing Subaru of Plano - Service Center

Sort by
April 27, 2021

Always room for improvement. Would prefer face to face and not text results if my car repair options. Signed once to accept estimate then signed again when authorized. Redundant More

by Casa_plano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madelyn -she is great
Apr 27, 2021 -

Ewing Subaru of Plano responded

Casa_Plano, we appreciate your constructive feedback regarding text communications and the redundancy of signing twice. That is valuable information that we will pass along to our mangement for review. We look forward to providing you more expedient, face-to-face communications moving forward. Best wishes!

April 27, 2021

They got me in and out quickly, which allowed me to stay and wait for the car instead of taking a loaner. This saved me a bunch of time driving back-and-forth. More

by Mark G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madalyn
Apr 27, 2021 -

Ewing Subaru of Plano responded

Mark, thank you for your kind mention of a quick in and out experience! We appreciate your endorsement and look forward to serving you additionally when the time comes. Best wishes.

April 26, 2021

The parts and service group at Ewing Subaru is the most pleasant and professional of any Dallas area dealership I've dealt with. The entire staff has a no hassle, no nonsense, I'm happy to help you with an More

by Randall.Pincu@Haggar.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madalyn Sanders
Apr 27, 2021 -

Ewing Subaru of Plano responded

Randall, thanks for your praise! We're pleased tp hear your time with us in parts and service has been noteworthy! Let us know when we may serve you additionally. Thanks again!

April 26, 2021

Took my car in for a recall issue...quickly addressed & remedied. I also had an issue with the radio/Bluetooth & all it needed was a software update. The heater on my steering wheel start to fray off & t More

by RMC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madalyn Sanders
Apr 27, 2021 -

Ewing Subaru of Plano responded

RMC, thank you for sharing praise regarding working with Madalyn in service! We sure appreciate your kind words and pleased to hear that we got your radio updated and ready for some fresh tunes! We're also pleased we were able to resolve your fraying steering wheel. Let us know when we may serve you next! Thanks again!

April 26, 2021

I was there for oil change and state inspection. The Work was completed in less than time predicted. Service advisor helped me change the clock More

by Kb
Recommend Dealer
Yes
Employees Worked With
Lauren service advisor
Apr 27, 2021 -

Ewing Subaru of Plano responded

Kb, thanks for stopping in for an oil change and state inspection. We appreciate your endorsement and tag of working with Lauren! Let us know when we may serve you additionally. Thanks again!

April 22, 2021

Getting my Subaru serviced at Ewing Subaru was quick and easy. Madalyn is a great service advisor to work with. They gave me a really nice loaner car to use as well! More

by dallastrikker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madalyn Sanders
Apr 23, 2021 -

Ewing Subaru of Plano responded

dallasstrikker, thank you for sharing 5-stars and noting your recent service experience! We appreciate your endorsement and look forward to serving you additionally next time. Thanks again!

April 22, 2021

Great service. Very willing to help customers without being pushy. I would definitely recommend them. Service department is the best I'vre ever used. Kyle was so patient with me & great at explaining thi More

by Triggeress
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds., Lydell Carr
Apr 23, 2021 -

Ewing Subaru of Plano responded

Triggeress, thank you for sharing 5-star and noting great service without being pushy! We appreciate your endorsement of working with Kyle and look forward to serving you additionally next time. Thanks again!

April 19, 2021

I'm a first time Subaru buyer at age 56. I love my car and the dealership and that says a lot about your dealership. From sales to finance to customer service to the service department, everyone has been More

by Leslie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Calix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle in service department and Brittaney in customer support, Christopher Moss
Apr 20, 2021 -

Ewing Subaru of Plano responded

Leslie, thank you for your kind words and mention of working with Angel and Christopher! We appreciate the opportunity to serve you and welcome you to the Subaru family! We are so pleased your experience with us was excellent and we look forward to serving you additionally when the time comes. Thanks again! Best wishes.

April 19, 2021

Excellent customer service and transparency, if you are buying/servicing a Subaru then Ewing Subaru of Plano is the place to buy and service, Thanks Ewing Subaru and Kyle Reynolds from Service More

by John Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds
Apr 20, 2021 -

Ewing Subaru of Plano responded

John, thank you for leaving a positive review noting excellent customer service and transparency! We're pleased to hear that working with Kyle was 5-star! Let us know when the opportunity arises to serve you again! Best wishes.

April 15, 2021

We like the service department of Subaru Plano. You don’t have to worry a bit. They take care of everything from beginning to the end. More

by Jenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Alsides
Apr 15, 2021 -

Ewing Subaru of Plano responded

Jenny, thank you for sharing praise and tagging Frank! We greatly appreciate your 5-stars. See you on your next visit. Thanks again!

...
60
...