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Ewing Subaru of Plano - Service Center

Plano, TX

4.8
1,028 Reviews

1,028 Reviews of Ewing Subaru of Plano - Service Center

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April 15, 2021

She was professional friendly and clearly eager to help build my understanding in a nice way. Ex helped me w blue tooth and answer q’s More

by 6916slj
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Apr 16, 2021 -

Ewing Subaru of Plano responded

6916slj, we appreciate your 5-stars and mention of an professional and friendly experience with us.. Thank you for taking a moment to share praise. See you next time. Thanks again!

April 14, 2021

A visit to this facility is always courteous and efficient. I was an unscheduled visit for tire warranty determination. I had to wait but every thing went perfectly More

by john.hyatt51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren
Apr 15, 2021 -

Ewing Subaru of Plano responded

john.hyatt51, thanks for your feedback regarding working with Lauren! We appreciate your mention of courteous and efficient service. Let us know when we may serve you next. Thanks again!

April 14, 2021

I have lived in this country for seven years, and believe me, your customer service is one of the best I have experienced. A particular comment is for Madeline, who is a kind person and an excellent service More

by zdezapata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madeline
Apr 15, 2021 -

Ewing Subaru of Plano responded

zdezapata, thank you for sharing praise regarding working with Madeline! We greatly appreciate your 5-stars and mention our customer service being among the best you've experienced. See you on your next visit. Thanks again!

April 13, 2021

Great service and team was quick and attentive. I appreciate that they consider the details and the customer is always first - glad to be apart of the Subaru family as always! More

by cristenrichard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DEVIN JOLL
Apr 14, 2021 -

Ewing Subaru of Plano responded

Cristenrichard, we appreciate your 5-stars and note of quick and attentive service. Thank you for taking a moment to share praise. See you next time. Thanks again!

April 13, 2021

As always, professional and friendly! Always get me in and out with minimal delay...plus a free cash wash! Devin in customer service was fantastic! More

by Waters04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Koustoubardis
Apr 14, 2021 -

Ewing Subaru of Plano responded

Waters04, we appreciate your 5-stars and mention of working with Devin in service! Thank you for taking a moment to share praise. See you next time. Thanks again!

April 12, 2021

Unfortunately the DCM failed!Part on order!You will Unfortunately the DCM failed! Part on order! You will notify when part comes in. The second attempt to do the update failed. Please let us know wh More

by frostiecab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 13, 2021 -

Ewing Subaru of Plano responded

frostiecab, we appreciate your constructive praise and understanding on the parts availability. We will absolutely notify you when the part comes in. Thank you for your patience. See you next time. Thanks again!

April 09, 2021

I arrived with no appointment but was attended to immediately despite them being very busy. My warranty work and maintenance were done in the time promised More

by Duncanamis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Apr 10, 2021 -

Ewing Subaru of Plano responded

Duncanamis, thank you for sharing kind words regarding stopping in with no appointment. We're pleased to hear our team was able to accomodate. See you next time! Thanks again.

April 06, 2021

I love this dealership. They are professional and very quick. That is why I drive from Mesquite instead of a nearer dealership that is close by no no More

by Sallota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 07, 2021 -

Ewing Subaru of Plano responded

Sallota, thanks for your endorsement of our dealership! We love hearing that our team has been professional and efficient! Thanks for driving the distance to come see us. See you next time. Thanks again!

April 06, 2021

I took my subaru impreza in for an oil change, a recall service, and an inspection. I met Devin as soon as I pulled up and he was very helpful in making sure I got what I needed and told me an accurate wai More

by megan.kusek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Koustoubardis
Apr 07, 2021 -

Ewing Subaru of Plano responded

Megan.kusek, thanks for your praise regarding working with Devin to get your oil changed. We sure appreciate your praise and look forward to serving you additionally next time. Thanks again!

April 05, 2021

Over the years I have had several service advisors. Kyle Reynolds is by far hands down the best I have ever had the pleasure to work with. Professional, courteous, kept me in the loop on what was going on More

by Gwennie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds
Apr 06, 2021 -

Ewing Subaru of Plano responded

Gwennie, we appreciate your 5-stars and mention of working with Kyle in service Thank you for taking a moment to share praise. See you next time. Thanks again!

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