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Ewing Subaru of Plano - Service Center

Plano, TX

4.8
1,028 Reviews

1,028 Reviews of Ewing Subaru of Plano - Service Center

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April 05, 2021

Excellent service as always has been, since we moved to Texas we have been doing our Crosstrek services with Ewing SUBARU. Special thanks to our service Advisor Kyle for his excellent service and attention More

by Sixto
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 06, 2021 -

Ewing Subaru of Plano responded

Sixto, we appreciate your 5-stars and mention of working with us and Kyle specifically since moving to Texas! Thank you for taking a moment to share praise. See you next time. Thanks again!

April 05, 2021

Very professional service staff. My service representative Madalyn was excellent - followed up, explained things, never made me feel that a question I asked was stupid. More

by ilenerobin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madalyn
Apr 06, 2021 -

Ewing Subaru of Plano responded

ilenerobin, we appreciate your 5-stars and mention of working with Madalyn. Thank you for taking a moment to share praise. See you next time. Thanks again!

April 02, 2021

Madalyn Sanders is the best Service Advisor. She takes great care of my car; explains all the details in the service quote. They moved to 1555 Dallas Parkway in Plano TX. More

by Forester since 2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madalyn Sanders - Service Dept.
Apr 04, 2021 -

Ewing Subaru of Plano responded

Thank you for sharing 5-stars and for your loyalty to the Subaru brand since 2001! We appreciate your feedback regarding working with Madlyn and look forward to serving you additionally next time. Thanks again!

April 01, 2021

I was very impressed with the efficiency and professionalism that my service advisor , Devin, exhibited. He was very friendly and customer oriented. I have been to other Subaru dealerships for s More

by Diananp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Koustoubardis
Apr 02, 2021 -

Ewing Subaru of Plano responded

Diananp, thank you for your kind mention of our efficient and professional operation. We're pleased ot hear that working with Devin was a 5-star experience. Let us know when we may serve you additionally. Thanks again!

March 31, 2021

Liked the coupons, Costco discounts, which make dealership offordable as local mechanic. Waiting space is great Please add interior vacuum to car wash. Will visit again More

by Happydeal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Mar 31, 2021 -

Ewing Subaru of Plano responded

Happydeal, thank you for sharing praise. We're happy to hear you enjoyed our discounts and waiting area! We greatly appreciate your endorsement and feedback regarding your desire to add a vacuum to the complimentary wash. We look forward to serving you again next time! Best wishes!

March 26, 2021

Very friendly people there! Everyone was very informative. Beautiful waiting area. Great service performed in a timely manner. Will be back to check out the line if Beautiful Subaru vehicles! More

by Karin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilfred
Mar 27, 2021 -

Ewing Subaru of Plano responded

Karin, thank you for sharing 5-stars and noting very friendly and informative staff. We appreciate your praise. Let us know when we may serve you next. Thanks again!

March 26, 2021

Always a pleasure to go in. Its a quick visit had my appointment set ahead of time, car was taken back and I was on my way home in less than an hour with a nice clean car! Can't beat dependable service More

by Ian N.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Caserta, Christopher Moss
Mar 27, 2021 -

Ewing Subaru of Plano responded

Ian, thank you for noting your visits are always a pleasure. We appreciate your praise and pleased to hear your recent visit was timely! We look forward to serving you additionally next time. Thanks again!

March 25, 2021

Was a easy process and nice folks. Appreciated the loaner car and easy of drop off and pick up. Would recommend Ewing Subaru to anyone. More

by jthomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madelyn
Mar 26, 2021 -

Ewing Subaru of Plano responded

jthomas, we appreciate your 5-stars. Thank you for taking a moment to share praise and mention the loan car and easy pick up and drop off. See you next time. Thanks again!

March 25, 2021

On the Christmas before my daughter turned 16, I bought her a Subaru Crosstrek. She is responsible for getting her car to the dealership for all oil changes and service needs. I never have to worry about h More

by darylgordon1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Mar 26, 2021 -

Ewing Subaru of Plano responded

darylgordon1960, thanks for shopping with us for your daughter's car! We're pleased to hear that you never worry about her service experiences and we appreciate that trust! We look forward to continuing to serve your family additionally when the time comes. Thanks again!

March 25, 2021

Madelyn Sanders was great. They didn’t fix everything, but I could tell they tried and they were courteous. They honored the warranty and even replaced my wiper blades. More

by TrouDeLoup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madelyn Sanders
Mar 26, 2021 -

Ewing Subaru of Plano responded

TrouDeLoup, thank you for servicing with us! We sure appreciate your kind words and pleased to hear working with Madelyn was an excellent experience. Let us know when we may serve you additionally. Thanks again!

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