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Exclusive Motorcars

Randallstown, MD

4.3
754 Reviews
Call Dealership (410) 367-0011
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10100 Liberty Rd

Randallstown, MD

21133

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754 Reviews of Exclusive Motorcars

November 08, 2021

Really Terrible customer service, would not recommend buying from this dealership at any time. Service department as well More

by mark.dyson21
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mcween Egboh, Ehiabhi Egboh, Kyle Patrick, Rodney Elliott, Anthony June, Veronica Wilson, Lamonte Bullock, Chris Marrow, Carlee Harms
Print
Nov 09, 2021 -

Exclusive Motorcars responded

Mark ,Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 08, 2021

Very professional, excellent service and made sure I drove away with the car I wanted!! More

by lucasmarcie5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin , Mcween Egboh, Kyle Patrick
Print
Nov 08, 2021 -

Exclusive Motorcars responded

Marcie, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 07, 2021

Very disappointed with everything!!! My tags were wrong! Had to wait weeks for my car!!!! Having problems already & I haven’t even had it for a week!!! More

by smithjmorg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mcween Egboh, Ehiabhi Egboh, Kyle Patrick, Rodney Elliott
Print
Nov 09, 2021 -

Exclusive Motorcars responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 04, 2021

Respect for the customer and respect for the customer's wallet. Dealer quality Service at Exclusive pricing, a winning combination. More

by ghsmithlaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe May, Christian Rondon
Print
Nov 04, 2021 -

Exclusive Motorcars responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 02, 2021

I paid for my car since last Thursday and I have not received the car. More

by mirabelndikum
Recommend Dealer
No
Employees Worked With
Mcween Egboh, Kyle Patrick, Christian Rondon, Chris Marrow
Print
Nov 16, 2021 -

Exclusive Motorcars responded

Thank you for your review. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 01, 2021

Great car selection and nice and helpful customer service! I love my new car! Def recommend. More

by wanna1104
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin , Mcween Egboh
Print
Nov 02, 2021 -

Exclusive Motorcars responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 27, 2021

I got this car and was given several appointments to have the car check out and repaired, however there was ALWAYS a reason I couldn’t have my car done after I got there. the guy a needed to see was not the More

by ylb5911
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mcween Egboh, Tony Henry, Kyle Patrick, Crystal Hardison, Rodney Elliott, Lamonte Bullock
Print
Oct 27, 2021 -

Exclusive Motorcars responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 27, 2021

Anthony June was very helpful, got me into what I wanted. I am so happy with my purchase. More

by macada_parkey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony June
Print
Oct 27, 2021 -

Exclusive Motorcars responded

Macada, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Anthony met your expectations. Thank you again for choosing Exclusive Motor Cars, we look forward to having you as one of our valued customers for many more years to come!

October 12, 2021

Very friendly, helpful and great service. E was great and provide great customer service. Thanks More

by okiemuteemarievbe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehiabhi Egboh
Print
Oct 13, 2021 -

Exclusive Motorcars responded

We are very happy to have provided you with such a positive experience! Ehiabhi and our team sincerely value your business and look forward to your next visit.

October 08, 2021

Very poor relations. Would never buy from them. They sold me a lemon that wouldn’t pass inspection, and never returned my calls. More

by olalesi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodney, Kyle Patrick
Print
Oct 08, 2021 -

Exclusive Motorcars responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Oct 08, 2021 -

olalesi responded

You can call me at 2024128078. Or email me at olalesi@gwu.edu. I just bought a G63 Mercedes a few weeks ago and still cannot get it to pass inspection. And have yet to hear back from the dealership.

Oct 08, 2021 -

olalesi responded

My name is Dr Olalesi Osunsade, MD

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