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Exclusive Motorcars

Randallstown, MD

4.6
746 Reviews

10100 Liberty Rd

Randallstown, MD

21133

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746 Reviews of Exclusive Motorcars

June 04, 2021

Great group of people who only want your satisfaction and will do whatever it takes to get it. Glad I went here to get my first car! More

by KEVOSEI11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Patrick, Paul Zerilli, Anthony June
Jun 05, 2021 -

Exclusive Motorcars responded

Thank you for sharing your thoughts about your experience with Exclusive Motor Cars. We appreciate your business and hope you enjoy your new vehicle!

June 04, 2021

The dealership was nice and clean and everyone was very nice. I appreciate the timely service. The salesman was knowledgeable and helpful with my car buying experience. More

by vernitadavis1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamonte Bullock , Mcween Egboh, Rodney Elliott
Jun 05, 2021 -

Exclusive Motorcars responded

Thank you for choosing Exclusive Motor Cars, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 29, 2021

Richard Berger and exclusive motorcars did an outstanding job I pulled up asked about my tire light immediate Lee came from his desk came out to my car grab the vehicle went into the shop had air address bro More

by Judithbriggs903
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
May 30, 2021 -

Exclusive Motorcars responded

We are very happy Richard provided you with such a positive experience! We sincerely value your business, Judith, and look forward to your next visit.

Jul 16, 2021 -

Judithbriggs903 responded

Thank you

May 28, 2021

Hands down best dealership in Baltimore. Jack was definitely very professional and strived in getting me the best deal💯💯💯💯💯‼️I’m definitely telling everybody where I got this Q 70 ‼️ More

by blackmonf45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Patrick, Paul Zerilli, Jack Crosier, Greg Brown
May 30, 2021 -

Exclusive Motorcars responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jack and congratulations on your Q70! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 27, 2021

Service department did not know the problem. It became a guessing game and it came out of my pocket. Never again.will I come to your company. Buying was awful. Service was worse. More

by BORNWORTHY
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mcween Egboh, Richard Berger
Jun 10, 2021 -

Exclusive Motorcars responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 26, 2021

False advertising about the price when you go and sit at the last minute $3000.00 more on the price. And they will tell you the way they do business is different from other dealers. More

by farid_salih
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehiabhi Egboh, Kyle Patrick
May 27, 2021 -

Exclusive Motorcars responded

Hello Farid, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

May 25, 2021

Overall, our experience could not have been better! Our only complication is due to being from out of state. That said, every person we've interacted with has been super helpful and professional. More

by ebrenner04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali, Kyle Patrick
May 25, 2021 -

Exclusive Motorcars responded

Thanks for sharing your thoughts about your experience with Exclusive Motor Cars. We appreciate your business and hope to see you again soon!

May 17, 2021

Richard Berger is very friendly, personable, place is well kept, got me in and out within an hour, and went above and beyond for me. I would recommend service here! More

by Princ25ess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
May 17, 2021 -

Exclusive Motorcars responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Richard met your expectations. Thank you again for choosing Exclusive Motor Cars. We look forward to having you as one of our valued customers for many more years to come!

May 15, 2021

This dealership was awesome! LA, the sales associate I worked with, was lovely. As a woman, it is so refreshing going to a dealership and someone taking me serious/not trying to take advantage of me simpl More

by gmratajczak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LA, Mcween Egboh, Rodney Elliott
May 15, 2021 -

Exclusive Motorcars responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 14, 2021

Great experience!!and fantastic car thank you all so much!! My sales man Hagi did a great job getting me to a comfortable monthly payment. More

by krnymark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hagi , Kyle Patrick, Rodney Elliott
May 15, 2021 -

Exclusive Motorcars responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

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