
Exclusive Motorcars
Randallstown, MD
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746 Reviews of Exclusive Motorcars
Down to earth sale rep My visit to Exclusive change my thoughts about the car business. James took his time to explain my best options and work out a deal for me to purchase My visit to Exclusive change my thoughts about the car business. James took his time to explain my best options and work out a deal for me to purchase a reliable car..the waiting area was very cozy and clean..the entire staff greeted with a smile ..the sales manager Wesley knew the best bank to work with to get me approve..ill be recommending Exclusive to all my co workers and friends More
Quality Service Mr. Khan was very helpful and my overall experience was very pleasant. Everyone was very accommodating and helpful. The establishment is very upscale Mr. Khan was very helpful and my overall experience was very pleasant. Everyone was very accommodating and helpful. The establishment is very upscale and has cars to accommodate just about anyone. I thank the whole Exclusive Cars team for making my experience great! More
They just money hungry I brought a car from here 2 yrs ago and I was pretty satisfied so I came back this year. Im just not happy with their customer service at all. I broug I brought a car from here 2 yrs ago and I was pretty satisfied so I came back this year. Im just not happy with their customer service at all. I brought my car with cash so i thought purchasing a protection would be smart idea well how about the finance guy didn't know what he was doing but kept saying just leave your down payment uhh no something just seems fishy with that. It's only been a month since I had the car and its $2000 worth of things I have to get fixed already.smdh The brakes was messed up when I bought the car but the service guy insisted it was a sensor that's why the brake sign was on but i knew it was the brakes. So supposedly the service guy was suppose to call me when the sensor came in but I never received a call remind you this is the first week of me purchasing the car. I could go on and on about my salesmen but u get the picture I won't ever use this place again and I will not recommend it to anyone. You guys over at exclusive need to humble yourselves, i know y'all have a bigger and better spot but aiming to please your customer, and having good customer service is way more important. More
Fair & Honest Dealership I've bought 3 cars from this company. If you are looking for a hookup this is not the dealership for you. If you want someone to be fair, honest and u I've bought 3 cars from this company. If you are looking for a hookup this is not the dealership for you. If you want someone to be fair, honest and upfront with you, I recommend Exclusive Motors. More
Made the process easy for us! We were greeted with friendly people willing to help us find a car that suited our needs. After picking out the car we left to and was contacted when We were greeted with friendly people willing to help us find a car that suited our needs. After picking out the car we left to and was contacted when the paperwork was ready to be signed. Really effortless process all the way through. If you want a nice car at a great price, go and see Rashad!!! More
Fantastic Customer Service Mr. Mohammed Khan was a diamond among car sales people in my search for a vehicle. Very accommodating and kind and made sure I got the car I wanted at Mr. Mohammed Khan was a diamond among car sales people in my search for a vehicle. Very accommodating and kind and made sure I got the car I wanted at a price I was comfortable with. The sales manger and finance manager also delivered excellent customer service. I highly recommend Exclusive Motorcars for your next driving purchase. More
Employee Excellence On Saturday this weekend we were just looking at cars. There was a jeep that we wanted and Ray was the person that took us to see it and we test drive On Saturday this weekend we were just looking at cars. There was a jeep that we wanted and Ray was the person that took us to see it and we test drive it. From coming in and then purchasing the jeep, Mr Ray was excellent. He went above and beyond to accommodate us. The world needs more people like Mr Ray to make shopping fun and enjoyable. Ms Proctor More
Great experience! James Mac was an amazing salesperson! He helped me get exactly what I wanted. Highly recommended establishment! Very well orientated & comfortable set James Mac was an amazing salesperson! He helped me get exactly what I wanted. Highly recommended establishment! Very well orientated & comfortable setting. I would suggest that everybody who is interested in purchasing a vehicle shop with Exclusive Motor Cars. I wish I could give them 10 out of 5 stars. Well worth it! 10100 Liberty RD. Is the place to be! More
"Unbelievable " The best in the World Hands Down My husband and I of 19 years were having credit issues at the time we were looking to replace a car in which was totaled in the state of Texas horribl My husband and I of 19 years were having credit issues at the time we were looking to replace a car in which was totaled in the state of Texas horrible drivers. Thank God we survived. But after this it was difficult to get financing for the car we were looking to replace which was a Mercedes 550 Ml. In any case no dealer in Texas could help us. As big as texas is ! Lol! Bigger but not better. Because. We came home to our birth state of Maryland I went on line and found a beautiful car Mercedes S 550 2012. Which was better , way better than what we had lost. So I'm thinking your dreaming. Well I went on Cars guru and 𝑰𝒎𝒎𝒆𝒅𝒊𝒂𝒕𝒆𝒍𝒚 found Exclusive Motor Cars. Within minutes I received a call from Mr. Eric Harrell . He was so professional , kind soft spoken and I fell in love. But I was thinking in the back of my mind this deal will never get done. And I almost was scared to apply. But Mr. Eric said let's try. And all I can say is. This man is the best person in the sales industry I have ever met. And we have owned over 1O or more cars. But this time it was an experience. Like a Dream Come True" Literally.!!! Mr. Harrell and his finance team worked so hard on our deal. That I felt like they were my family going above and beyond to help my family of 4. My husband and son and daughter. 12 and 14 year old stated to me and my husband that the people at the dealership seemed like family. And that they really liked them. I was told that children can spot a bad person in a room. There was not one. Instead of feeling like a sale it felt like we were being helped to better our lives with having a car that we desperately needed and was use to driving this make. And wanted to stick with it cause it served us well in the past after owning 3 of them. The service is nothing less than impeccable. Well Mr. Harrell was there for us throughout this whole ordeal he was so uplifting and confident. But I was thinking we are fighting a losing battle. WOW! Was I wrong this dealership worked a miracle nothing less. And got us not just a car but the car we dreamed. I was in tears. All I can say is that. I am very very skeptical with everything and from start to finish this dealership worked to get us an Approval. That we were more than surprised they could get at a decent rate. Wow! And they went above I mean way above to help us. I owe them my heart , loyalty , trust and forever customer! I felt at the end of this whole ordeal I wish I could have given them all something for all they had done. They even prayed with us. Now this is unbelievable! But it's True. We were blessed to find Mr. Eric Harrell and Exclusive Motor Cars. They are to me and I'm very hard to please. Believe me. The best Dealership in Maryland. To me in the World. Because I've been to other states. And can testify! Please if you really really want to have the best car buying experience with the dealership that treats you soooo personal like family. And get you a beautiful car that turn heads. And excellent selection of cars. Don't waste your time with any other Go to Mr. Eric Harrell at Exclusive Motors on liberty rd. In Maryland. And you will be Blown away by what they can do. Expect the unexpected as we never I mean never would have gotten the car of our dreams or any car for that matter with our situation without Mr. Harrell Mr. Harrell and his team at Exclusive Motors. Liberty rd. Sincerely , Mr. And Mrs. Keith L Myers sr. Keith JR. , Keelyn and Sharawn the Mrs. The Best Hands Down / unbelievable More
A great facility and even greater people! I was very impressed by the facility from the time I pulled up on the lot, but it wasn't until I met my salesman Ray Allen that I started to feel at h I was very impressed by the facility from the time I pulled up on the lot, but it wasn't until I met my salesman Ray Allen that I started to feel at home. It was as if I ran into an old buddy from high school; he was very polite, easy to talk to and very understanding. Ray took his time with me and wasn't pushy or demanding. My car buying experience was a great one because of Ray's professionalism and the way he made me feel like a person and not just a opportunity to sell a car. More