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Executive Chevrolet - Service Center

Wallingford, CT

4.8
1,130 Reviews

1,130 Reviews of Executive Chevrolet - Service Center

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January 16, 2025

Kept me informed about the results of the diagnosis of my car. Very friendly and helpful! More

by Rosemary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Executive Chevrolet responded

We are very happy to have provided you with such a positive experience, Rosemary! We sincerely value your business and look forward to your next visit. Kevin Galante Service Manager

January 16, 2025

I dealt with Mark before. He is very professional. Again, I have had a pleasant experience. More

by DFFRAME1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Executive Chevrolet responded

It's great to hear that Mark was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Chevrolet! Kevin Galante Service Manager

January 15, 2025

Customer service was very good. Advisor Mark Valerio was knowledgeable and helpful regarding my service. More

by DUNHAMR006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Executive Chevrolet responded

Thank you! Mark and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Chevrolet. Kevin Galante Service Manager

January 14, 2025

They are slow and slow in responses I don’t know the caliber of their mechanics More

by Sharonking806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Valerio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Executive Chevrolet responded

Sharon, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Kevin Galante Service Manager 203-493-5815

January 14, 2025

Great service combo with Mark and also with Eric is service, both were very helpful and informative. More

by Doll1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : eric
Jan 14, 2025 -

Executive Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kevin Galante Service Manager

January 14, 2025

I cannot say enough about my visit, if there were 100 stars it isn't enough. My check engine light came on, they had to take motor apart to fix it. They kept it 2 days and got it done correctly. The b More

by jillredsox04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Executive Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kevin Galante Service Manager

January 14, 2025

Very accommodating given late notice and did battery replacement along with oil and filter change on my Silverado truck. Honest and friendly dealership. More

by TURN1RANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Executive Chevrolet responded

Thanks for sharing about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

January 14, 2025

Everything went smoothly. Car was worked on quickly and without any issues. No complaints here. More

by stevenkennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Executive Chevrolet responded

Thank you, Steven! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

January 14, 2025

Prompt and thorough. And I have nothing else to say, but you are making me write more words More

by Brian.sabia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Executive Chevrolet responded

Brian, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kevin Galante Service Manager

January 14, 2025

Exceptional service. Mark the service manager is great. Truck was serviced and ready as promised/expected. More

by Jtbriglia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Executive Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Kevin Galante Service Manager

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