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Executive Chevrolet - Service Center

Wallingford, CT

4.8
1,238 Reviews

1,238 Reviews of Executive Chevrolet - Service Center

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March 13, 2025

Excellent service on time answering all questions. Not a long wait for service to be completed pleasant people working there More

by BNiezgorski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Executive Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kevin Galante Service Manager

March 13, 2025

I called a week in advance for a recall. The rep assured me the part will be there and ready. Drop the Van Saturday afternoon to have it ready for Monday afternoon. I had to called 3 t More

by Jba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Max Pieper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Executive Chevrolet responded

I apologize for the experience you had. This situation is certainly not ideal. This was not the type of experience we want our customers to have. We will certainly get this corrected ASAP. I would like to personally introduce myself and apologize when you come in next week. I look forward to meeting you next week. I look forward to getting your vehicle repaired. Thank you, Shaun Woodward General Manager

March 13, 2025

Already wrote a review . last service experience was excellent. Estimates were accurate. Wait time exceptional . More

by TOMMCTALB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Executive Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Chevrolet! Kevin Galante Service Manager

March 11, 2025

They stand behind their work. The people at Executive Chevrolet can work wonders on your car, work you can trust. More

by HENRYL.HUDGENS2
Recommend Dealer
Yes
Employees Worked With
Maxwell peiper
Mar 12, 2025 -

Executive Chevrolet responded

Henry, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kevin Galante Service Manager

March 11, 2025

Very friendly and informative staff, willing to answer any technical questions about my vehicle. Comfortable seating along with coffee and snacks More

by HECTORGR91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Executive Chevrolet responded

Hector, Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kevin Galante Service Manager

March 10, 2025

Very satisfied with the Service from Mark and Kevin the service manager Very professional Also Very helpful on future repairs for budgets More

by MBRESTER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad Mark and Kevin were able to help, and we hope to see you again! Kevin Galante Service Manager

March 08, 2025

I always feel comfortable at this dealer. They treat me with respect and professionally. they never talk down to me and i like when they greet me at the door by my first name. More

by Turbofire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kevin Galante Service Manager

March 08, 2025

Good service, helpful staff, clean facilities, Mark provided good communications throughout and Mike the mechanic should be highly appreciated for his abilities. More

by EAGH
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Woodward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Executive Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your expectations. Thank you again for choosing Executive Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

March 03, 2025

As always the staff at Executive are on point. Excellent customer service keeping you updated and informed. Timely and efficient !! More

by UNIVERSAL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Executive Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Chevrolet. Kevin Galante Service Manager

February 27, 2025

Easy to check in and assist with any issues for vehicle, as well as answered any questions with service. More

by osvaldo.maldonadojr
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Valerio
Feb 27, 2025 -

Executive Chevrolet responded

Thank you, Osvaldo, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kevin Galante Service Manager

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