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Executive Chevrolet - Service Center

Wallingford, CT

4.8
1,110 Reviews
Call Service Center (203) 872-5345

1,110 Reviews of Executive Chevrolet - Service Center

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December 05, 2023

I brought a coupon in for an oil change I don’t know what the gentleman did. I still ended up paying like $96. I don’t think he used my coupon and if you did he marked it up because a couple weeks before had More

by John occhibove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t see on this list was just two guys. You can look it up by my email. Sure you can find it.
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Dec 05, 2023 -

Executive Chevrolet responded

Good Afternoon, The service writer assigned to your service visit, left a voice mail for you, a short time ago. We wanted to clarify some things, regarding the last service visit, with each of your vehicles. The first had the tire rotation charge removed, because it was not performed, as the vehicle needed tires. The most recent visit with your other vehicle, had the oil change and tire rotation, but had a coupon applied. The removal of the tire rotation on the first visit and the coupon applied towards the other visit, resulted in both final amounts being very similar. With respect to your longstanding relationship with us, and some confusion on the 2 different amounts, we are extending an additional $20.00 credit, to your account, that can be used towards any future visit. On behalf of the entire service team, we thank you for coming in to see us and wish you the best during the upcoming Holiday Season! Sincerely, Executive Chevy Service Team

December 04, 2023

I needed an oil change. They recommended additional services and asked about my usage (mostly highway). He also handled an issue with my backup camera and was upfront about More

by BRIAN FITZSIMMONS
Recommend Dealer
Yes
Employees Worked With
Max Pieter
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Dec 05, 2023 -

Executive Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Brian, and we're happy to hear that we met your expectations. Thank you for choosing Executive Chevrolet, we look forward to having you as a valued customer for many years to come! Kevin Galante Service Manager

December 04, 2023

Very personal and courteous Would definitely use them again when In need of anything with any vehicle I own More

by Carignan16
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Valerio
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Dec 05, 2023 -

Executive Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kevin Galante Service Manager

December 03, 2023

Very courteous and informative. I didn't know much about EVs, so I wasn't sure that's what I wanted. But Cerra was very informative and I feel very comfortable with my decision to p More

by ELPDAN
Recommend Dealer
Yes
Employees Worked With
Cerra
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Dec 04, 2023 -

Executive Chevrolet responded

Thank you for your business and this review. We're happy to hear that Cerra and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kevin Galante Service Manager

December 03, 2023

My car was taken in for an oil change. It was done in 1 1/2 hours. The cost was reasonable and I had a coupon for a discount. More

by Aloosebell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Kevin Galante Service Manager

December 02, 2023

Everyone is pleasant, helpful and knowledgeable--had service work done while finishing purchasing my leased car More

by JOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cerra Terrill-Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kevin Galante Service Manager

November 30, 2023

I had a great experience with Wallingford Chevy right from the start the whole team did a great job from the sales to the service awesome would highly recommend them More

by stevewilson731
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Valerio
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Nov 30, 2023 -

Executive Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Steve, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

November 30, 2023

Easy setup of appointment and same for arrival. All services done and quickly. Very informative on work done on my vehicle More

by GEORGE93
Recommend Dealer
Yes
Employees Worked With
I think Matt in service
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Nov 30, 2023 -

Executive Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

November 29, 2023

Efficient and comprehensive. Oil change, transmission fluid change, new battery, and new rotated tires. Thanks! More

by stephanieplude
Recommend Dealer
Yes
Employees Worked With
Max
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Nov 29, 2023 -

Executive Chevrolet responded

Stephanie, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Max met your expectations. Thank you for choosing Executive Chevrolet, we look forward to having you as a valued customer for many years to come! Kevin Galante Service Manager

November 29, 2023

Very helpful when had trouble with my transmission fluid and explains all service and cost prior to performing More

by JELAGANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Orris
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Nov 30, 2023 -

Executive Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Chevrolet, we look forward to having you as a valued customer for many years to come! Kevin Galante Service Manager

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