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Executive Chevrolet - Service Center

Wallingford, CT

4.8
1,105 Reviews
Call Service Center (203) 872-5345

1,105 Reviews of Executive Chevrolet - Service Center

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November 14, 2023

The whole team helped me. Michelle explained everything to me exactly how it went, ahead of time. Mark took care of everything without a hitch. His great notes allowed Max to More

by RTADJA
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Valerio
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Nov 14, 2023 -

RTADJA responded

As a team, the three advisors were seamless. There wasn’t one time when I felt like any of them were unable to understand what my vehicle needed. Thank you.

Nov 14, 2023 -

Executive Chevrolet responded

Thanks for sharing your thoughts about your experience with Executive Chevrolet. Mark, Michelle, and our team appreciate your business and hope to see you again soon! Kevin Galante Service Manager

November 14, 2023

Helped quickly upon arrival and work was done expeditiously. Was checked in quick and checked out even quicker great serivce More

by osvaldo.maldonadojr
Recommend Dealer
Yes
Employees Worked With
Max
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Nov 14, 2023 -

Executive Chevrolet responded

Osvaldo, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Max, and our team, and we look forward to working with you again. Kevin Galante Service Manager

November 12, 2023

The visits are always professional, informative, and a pleasant experience. Max was very courteous and helpful. More

by JMURRAY9
Recommend Dealer
Yes
Employees Worked With
Max
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Nov 12, 2023 -

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad Max and our team were able to help, and we hope to see you again! Kevin Galante Service Manager

November 11, 2023

My 2023 traverse I paid a lot of money for is burning oil. Kinda xxxxing pissed off. Is that a good answer. More

by JSARRACCO
Recommend Dealer
Yes
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Nov 12, 2023 -

JSARRACCO responded

Actually they overfilled oil , looked on dipstick today Saturday . Will call Monday an ask who did this. It’s a half inch above full mark.

Nov 12, 2023 -

Executive Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us your contact information so we can reach out. We aim to ensure everyone who visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. Kevin Galante Service Manager

November 10, 2023

Dealership is very helpful, friendly, and knowledgeable. Got me in the right vehicle. And when I had a problem, they solved it very quickly. And did an excellent job installing my runningboards. More

by AFRANCESKINO
Recommend Dealer
Yes
Employees Worked With
Kendal 5 star was a pleasure to work with.
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Nov 11, 2023 -

Executive Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kevin Galante Service Manager

November 10, 2023

Great customer service. Max went above and beyond to make sure I was back into my vehicle as soon as possible. More

by jjenkins93013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Gorman
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Nov 11, 2023 -

Executive Chevrolet responded

Thanks for sharing about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

November 06, 2023

The dealership was easy to work with. And was very understanding with my time constraints. More

by NCHAPPY23
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Gorman
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Nov 07, 2023 -

Executive Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Michelle, and don't hesitate to let us know if we can be of further assistance. Kevin Galante Service Manager

November 05, 2023

Great communication with service advisor. All staff were very respectful, courteous, and honest! Thank you! More

by EMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2023 -

Executive Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kevin Galante Service Manager

November 03, 2023

Not the best dealership I would want to bring my vehicle to get serviced or buy a vehicle from. More

by Pumpkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Max Pieper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Executive Chevrolet responded

Hello, We see there may have been some issues that need addressed, either by our service team or by our sales team. We would like an opportunity to communicate with you, regarding any concerns you may have. When you are available, please call us at (203)493-5815, and we will move forward and address what is needed. Respectfully, Executive Chevy Service Team

November 02, 2023

They were in communication the whole time about the status of my vehicle. They quickly found a loaner vehicle for me as well. This shop will take great care of you. More

by Afrench46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Waite
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Nov 03, 2023 -

Executive Chevrolet responded

Thank you for your business and this review. We're happy to hear Mark, Michael, and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kevin Galante Service Manager

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