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Executive Chevrolet - Service Center

Wallingford, CT

4.8
1,097 Reviews

1,097 Reviews of Executive Chevrolet - Service Center

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June 14, 2023

Excellent service This survey is ridiculous send all the questions at once or a link. My service was great, car done when promised price is always high but expected at dealer. Service rep is always wonderfu More

by CBRENNAN1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Executive Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Chevrolet. Kevin Galante Service Manager

June 14, 2023

The service is great and fast and everything my car needs gets done in a timely manner More

by BRIANGAUTHIER92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Gorman
Jun 15, 2023 -

Executive Chevrolet responded

Thank you, Brian, for sharing about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

June 14, 2023

My truck is back service and is fully functionable. I was giving a loaner car to keep me going why my truck wasn't service. More

by Earl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Gorman
Jun 15, 2023 -

Executive Chevrolet responded

Thank you, Earl, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kevin Galante Service Manager

June 13, 2023

On time. Polite. Professional. I felt welcomed and comfortable with all aspects of my preventative maintenance appointment. More

by DIVISION27LLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Jackson, Michelle Gorman
Jun 14, 2023 -

Executive Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kevin Galante Service Manager

June 13, 2023

Had air leaks in my tires and figured I needed a patch. Brought my 17 Silverado to Michelle at executive Chevrolet and was shocked at the honesty. All I needed was some new valve stems and a patch, rather More

by Camaroz28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Gorman
Jun 14, 2023 -

Executive Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michelle and the team met your expectations. Thank you again for choosing Executive Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

June 10, 2023

Would have been great if they could have done all the scheduled work. I’ll now have to make a second trip for my alignment More

by SULTOFSWING13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Gorman
Jun 12, 2023 -

Executive Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Kevin Galante Service Manager

June 08, 2023

Mark is very attentive and caring when it comes to why I bring my car in to be serviced. More

by DIVINIA29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Gorman
Jun 09, 2023 -

Executive Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kevin Galante Service Manager

June 08, 2023

Had routine service done on my 2020 Equinox. From the drop off to the pickup, the entire experience was pleasant and efficient. Up till this point, I had taken my vehicle to the dealership where More

by Chris Morris
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Gorman
Jun 09, 2023 -

Executive Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Chris, and look forward to your next visit. Kevin Galante Service Manager

June 08, 2023

Mark in the maintenance department is an excellent honest person who take the time needed to explain the problem and also what's the best way to address the problem. More

by scotdubois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Woodward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Jackson, Bill Nolette
Jun 09, 2023 -

Executive Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Chevrolet. Kevin Galante Service Manager

June 08, 2023

Our experience with buying our 2023 Chevy Traverse was awesome!! Couldn’t of been better More

by linsanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cerra Terrill-Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Shepard, Bill Nolette
Jun 09, 2023 -

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kevin Galante Service Manager

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