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Executive Chevrolet - Service Center

Wallingford, CT

4.8
1,181 Reviews

1,181 Reviews of Executive Chevrolet - Service Center

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May 31, 2022

Service was great and didn’t have to wait long. everyone is very friendly and polite. More

by Jmastracchio10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Executive Chevrolet responded

Thank you for your business and this review. We're happy to hear Mark and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kevin Galante Service Manager

May 30, 2022

Mark in the service dept is very helpful and a pleasure to work with I will be doing future business with him More

by RHANSEN4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Max Pieper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Executive Chevrolet responded

Thank you for the kind words for Mark in our service department! We look forward to sharing your compliments with him and don't hesitate to let us know if we can be of further assistance. Kevin Galante Service Manager

May 26, 2022

I couldn't wait to see what was wrong with the brakes so they sent me a video so I could approve the needed repairs. The quote was right on and they did only what was needed and in the time frame I requeste More

by RITA.MARY.108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Chevrolet. Please don't hesitate to reach out if you need anything else. Kevin Galante Service Manager

May 26, 2022

Everyone was friendly and fast. I got an appointment quickly and the service was excellent More

by RICKLOUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Woodward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Executive Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Chevrolet. Kevin Galante Service Manager

May 25, 2022

I came to this dealer because the Hamden Chevrolet took 2 hours plus for an oil change. Wallingford was fast and communicated with me the entire time. More

by Dispazioa2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Executive Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kevin Galante Service Manager

May 25, 2022

I just wanted to shout out to Max, who helped me and sat with me one on one to discuss about my car and what they were charging for the services and explaining to me the why and the importance. I felt ackno More

by KELLY AB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Executive Chevrolet responded

It has been a pleasure serving you, Kelly. Quality customer service is always our number one priority, and we're happy to hear that Max and our team met your expectations. Thank you again for choosing Executive Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

May 25, 2022

Executive Chevrolet discovered what was wrong with my vehicle, ordered the parts necessary, and repaired my vehicle the following day. More

by Jay B
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Executive Chevrolet responded

Thank you so much for your kind words, Jay, and for taking the time to leave us this wonderful feedback! Kevin Galante Service Manager

May 25, 2022

They repaired a recall item, very well, and quoted me on other work, but I felt that the prices were too high for my budget. More

by COLBYSECL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Executive Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kevin Galante Service Manager

May 23, 2022

Brought out car in for air conditioning issues, 600$ later my air conditioner is not fixed and I have to bring it somewhere else, do not recommend this company for service More

by JLOMBARDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember name
May 26, 2022 -

Executive Chevrolet responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Kevin Galante Service Manager

May 23, 2022

The service rep was leery helpful work was great. The work was done in a timely fashion More

by Henrybessonett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Executive Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Chevrolet! Kevin Galante Service Manager

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