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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
785 Reviews

785 Reviews of Executive Dodge Jeep RAM - Service Center

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October 07, 2022

Was not pleased with the service received. Authorized battery test not one hour of service. Requested a refund but was denied. More

by dpaniccia76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Falconeri
Oct 12, 2022 -

Executive Dodge Jeep RAM responded

Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information, so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 05, 2022

The issue that I brought the Jeep in for was not resolved the first 2 times that I came back to pick it up. It was resolved when I came back the 3rd time to pick it up. They gave me a loaner (at no charge) More

by AGNOLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Oct 05, 2022 -

Executive Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 05, 2022

Great service and fast Knowageable staff clean conditions friendly Coffee available. Wi-Fi a available. More

by ncronan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Zurlis, Marie Kramkou, Mike Falconeri
Oct 07, 2022 -

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 04, 2022

They were able to fit my car in the same day I called. Great service deal. Very honest straightforward. More

by ericbuonfiglio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie Kramkou, Mike Falconeri
Oct 05, 2022 -

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, Eric, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 04, 2022

Great service-very professional and friendly Highly recommend them This is a very well run dealership More

by kramonip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Oct 05, 2022 -

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 01, 2022

Excellent service department that listens to the customer. Always willing to do anything that I ask for my truck (that I'm overly protective of). I say the word and they get cracking! More

by mckenzie.kotuby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie Kramkou, Mike Falconeri, John Vallejo, Bryan Smart
Oct 02, 2022 -

Executive Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 01, 2022

Quick and accommodating service on my Wrangler. Finished sooner than promised. Got me in just a couple of days. More

by Michaelsarenas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Oct 02, 2022 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 30, 2022

Everyone listened and was very attentive. The problems were resolved in a timely manner and I would definitely return for future maintenance and or issues More

by Laurabuonfiglio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie Kramkou, Mike Falconeri
Oct 02, 2022 -

Executive Dodge Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 29, 2022

The service team was advised I had a prior engagement, and expedited my service, gave me recommendations for my vehicle and treated me with courtesy and respect. More

by Nefty1220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie Kramkou, Mike Falconeri, John Vallejo
Oct 02, 2022 -

Executive Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 29, 2022

I went for an oil change, tire rotation & inspection. I was in an out in about an hour. Service employees were very polite and professional. More

by b2stepin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Kramkou, Mike Falconeri
Oct 02, 2022 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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