Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Executive Kia - Service Center

Wallingford, CT

4.7
1,376 Reviews
Call Service Center (203) 949-7480

1,376 Reviews of Executive Kia - Service Center

Sort by
May 30, 2022

I dropped off my car at 10:00 am for just an oil change I said I would be back when I arrived 12:30 my car was still on the lift. The service man said you were not coming back until 2:00 you are early I More

by DEBRAMARTORELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Kastner
Report | Print
May 30, 2022 -

Executive Kia responded

Thank you for your review, Debra. We strive to make sure that all of our customers leave happy, and we're truly sorry about the delay and any inconvenience we caused. We hope you will give us another opportunity to serve you and demonstrate that we can do better here at Executive Kia! Carl Maratta Service Manager

May 30, 2022

Everyone was so nice at the dealer, very helpful and kept me updated about my car. They were quick and just amazing. More

by Cdapne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jovan Teague
Report | Print
May 30, 2022 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

May 30, 2022

I brought my 2011 Kia to this dealership because it needed a new engine. Kia had extended the warranty and replaced free of charge and gave me a rental. The only negative is they didn't reconnect the More

by MESAMS
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
2.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush, Jovan Teague
Report | Print
May 30, 2022 -

Executive Kia responded

Thank you for choosing Executive Kia, your feedback and rating mean a lot to us. While we're glad that we were able to help with your engine replacement, we do apologize for not meeting your expectations in all areas of service. We appreciate your business and hope you will give us another opportunity to serve you! Carl Maratta Service Manager

May 29, 2022

Every time I walk in the door to have my car serviced or look at a new car Katie is extremely friendly and sometimes I go there just to say hello! More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge D Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2022 -

Executive Kia responded

Thank you for your business and this review, Thomas. We're happy to hear Katie and our team have been able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Carl Maratta Service Manager

May 26, 2022

Excellent service. Convenient waiting area. I will continue to use this car maintenance location for the care of my cars. More

by CATHERINEMCGEARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
May 30, 2022 -

Executive Kia responded

Catherine, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

May 26, 2022

Easy online scheduling is super helpful and preferred, everyone was very helpful, kept in contact, friendly staff! More

by FROGGYTULIPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
May 30, 2022 -

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Kia. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

May 24, 2022

Nice people, good service and sales departments. Friendly and clean environment. Easy to work with everyone. More

by RIVERWILLOW99999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
May 25, 2022 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

May 23, 2022

They did awesome always do great work on my car. Reid is awesome are runs great More

by ERIKSOLIS17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid slade, Brian Roush
Report | Print
May 23, 2022 -

Executive Kia responded

Erik, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Reid and Brian met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

May 23, 2022

Friendly personnel Show interest and listen to my vehicle concerns Provide good service for my vehicle More

by RBANNISTER0
Recommend Dealer
Yes
Employees Worked With
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2022 -

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

May 16, 2022

My Visit to your Shop was very good. I felt comfortable, your staff was nice More

by Jen.burkely
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2022 -

Executive Kia responded

Thank you, Jen, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

1
...
80
81
82
...
138