I have been driving Subarus for over 30 years. I've had five of them and I've loved them all. They are reliable, comfortable, and only in their "old age" do they develop problems (alas, they're pretty consistent as to which one -- they blow head gaskets. Four of my five have done so, though all did so in the 200,000-miles-plus range).
My problem -- and it's not just with Exeter Subaru -- is Subaru dealers. Of the four dealers I've done business with (two of my Subarus came from the same dealer), only one, Milford (NH) Subaru, provided a satisfactory experience at every level. One of the reasons I went with Exeter Subaru was the poor experience I'd had with a dealer closer to where I now live. Alas, Exeter -- at least at the retail end of things -- was no better than the others. I felt somewhat "bait and switched" on the price, the financing, the way optional extras were presented. Though, admittedly, they were less pressuresome about those than some dealers, I still had to wade through a variety of optional extras I chose to decline.
My other problem really had to do more with my sense of the "atmosphere" at the dealership. The salesman who I dealt with was extraordinarily young -- and, though he was personable, his inexperience showed. I looked around the showroom and all but one of the sales staff were young. It led me to wonder what kind of turnover they have. At Milford Subaru, the same sales staff could be counted on, even when I returned to buy a second car years after the first one. The fellow who I dealt with at Exeter, I am sure will be there only a short while. Is there something wrong in the work atmosphere? Is that indicative of something I should be wary about as the consumer?
In the end, I bought the car -- and, being a Subaru, I'm sure I'll love it. But I hope my experience at the service end is better than what I experienced at McGovern in North Hampton. That's what drove me here in the first place.