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Exeter Subaru

Stratham, NH

4.7
2,086 Reviews

37 Portsmouth Ave

Stratham, NH

03885

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2,086 Reviews of Exeter Subaru

May 11, 2023

Exeter Subaru was very accommodating and made the process of buying a car very easy. More

by lisa Gagnon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hannah Fowler, Ann Italia, DJ Agosto
May 15, 2023 -

Exeter Subaru responded

We're happy to hear you had a great experience with our Exeter Subaru team, Lisa! Thank you for the kind review and please don't hesitate to reach out if we can be of service again in the future!

May 06, 2023

Brought my car in with a foreign object in the tire. They had my car for two days and told me it was fine. The morning I picked it up sure enough nail in the tire. Spoke with manager Christine who told More

by Alyssa.mcaleer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christine Smallcomb
May 09, 2023 -

Exeter Subaru responded

Thank you for reaching out, Alyssa. I'm disappointed to hear we didn't leave you with a better impression and sincerely apologize for any frustration or inconvenience caused by this experience. If you could please contact me directly so we can discuss the situation in greater detail, it would be very much appreciated. Respectfully, Darren Coute - General Manager - (603) 778-0300

May 06, 2023

The service department is incompetent. I brought my car in with a foreign object in the tire. They had the car for 2 days said it was fine. Got it back. Nail in the tire. The manager Chris More

by Alyssa.mcaleer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christine Smallcomb
May 09, 2023 -

Exeter Subaru responded

Thank you for reaching out, Alyssa. I'm disappointed to hear we didn't leave you with a better impression and sincerely apologize for any frustration or inconvenience caused by this experience. If you could please contact me directly so we can discuss the situation in greater detail, it would be very much appreciated. Respectfully, Darren Coute - General Manager - (603) 778-0300

April 27, 2023

I loved working with Chris. She was very welcoming and competent but I never felt pushed. I bought my car from this dealership because of her!! More

by judith2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Fowler, Chris Benjamin
May 01, 2023 -

Exeter Subaru responded

Judith, thank you so much for taking the time to share this kind review! We appreciate you giving Chris the opportunity to earn your business and are thrilled to hear that she provided you with an excellent experience. Enjoy your vehicle and please don't hesitate to reach out if our Exeter Subaru team can be of service again in the future!

April 27, 2023

Great customer exprience, so far . .............. Chis and the dealership time have been very helpful in helping me get to know all the technology available in my new vehicle More

by yoiodice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Coute, Chris Benjamin
Apr 28, 2023 -

Exeter Subaru responded

We're so glad to hear about your great experience with Chis and the team here at Exeter Subaru! Enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can do for you!

April 26, 2023

This will be my fourth purchase through Exeter Subaru. Ann is the best and I would highly recommend her to anyone. She is knowledgeable, honest and easy to work with. Always goes above and beyond! More

by deannawachsmuth2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ann Italia
Apr 27, 2023 -

Exeter Subaru responded

We're so grateful for your loyalty, Deanna! It's fantastic to hear that Ann provided such a wonderful experience during your fourth purchase with Exeter Subaru. Thank you for taking the time to share your kind words! We appreciate your recommendation and look forward to seeing you again soon!

April 23, 2023

Ann was very personable and easy to speak with. She is very knowledgeable about the car and gave a detailed presentation on the safety and general features as well as describing how Subaru's differ More

by ndkappel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Fowler, Ann Italia
Apr 25, 2023 -

Exeter Subaru responded

Ann and our team appreciate the kind words and five-star rating! Buying a car is a big decision and we never want our customers to feel rushed. We want you to feel confident in your pick and we're happy Ann helped you have a great experience! Thank you for coming to Exeter Subaru!

April 18, 2023

Went for a simple 1 tire change. Made an appointment with them knowing the issue and that it would be under the insurance that they had sold me. They told me it would be no more then More

by garythalberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christine Smallcomb
May 09, 2023 -

Exeter Subaru responded

Thank you for the review. I'm disappointed to hear we didn't leave you with a better impression and sincerely apologize for the long wait during your visit. I will make sure this feedback gets discussed with our team and encourage you to contact me directly if you have any additional questions or concerns. Respectfully, Darren Coute - General Manager - (603) 778-0300

April 13, 2023

great sales and financial serice everyone very helpful and polite felt comfortable dealing with these folks More

by yoiodice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Coute, Hannah Fowler, Chris Benjamin
Apr 14, 2023 -

Exeter Subaru responded

Yoiodice, we're thrilled to hear that you had such a positive experience with our team at Exeter Subaru! Thank you for taking the time to share your feedback and we hope to see you again soon!

April 05, 2023

very impressed with my first service visit here. Very personable staff, and contacted me throughout the diagnosis of my vehicle. Will definitely return! More

by jahearn78
Recommend Dealer
Yes
Employees Worked With
Ryan Washburn
Apr 07, 2023 -

Exeter Subaru responded

We're so happy our team made the experience so great for you! Thank you for being an Exeter Subaru customer!

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