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Exeter Subaru

Stratham, NH

4.7
2,083 Reviews

37 Portsmouth Ave

Stratham, NH

03885

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2,083 Reviews of Exeter Subaru

February 25, 2020

Emergency repair I had need of an emergency repair to my Subaru. I made it to Exeter Subaru, and although they were fully booked , they made room for me, and they ef More

by lpcslc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My advisor and the technicians who worked on my car, all excellent!!, Kayland Pica
February 25, 2020

Thinking new but bought used DJ was a pleasure to work with. Listened to what we needed and were looking for and helped us find a solution. Originally we came in looking for new b More

by alexforestieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen Barry, DJ Agosto
February 22, 2020

Stress free car buying experience Exeter Subaru has a professional team from sales to service. I am on my fourth Subaru from this dealership. Receiving a fair internet quote is an ea More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayland Pica, Ann Italia, Eileen Barry
February 19, 2020

Pleasant and informational staff working with me to have a positive car buying experience and leave happy knowing they will support in anyway they can. More

by matthewgriset
Recommend Dealer
Yes
Employees Worked With
Jimmy LaFlamme, Mitch Aase, Ann Italia, DJ Agosto
February 19, 2020

Excellent service. Everyone was so helpful and worked with me on what I wanted to buy and pay for in a car. This dealership has earned my business again. More

by lauriemacf
Recommend Dealer
Yes
Employees Worked With
Darren Coute, Mitch Aase, Erika Crean, Christine Smallcomb, Eileen Barry
February 19, 2020

I have nothing but wonderful things to say about the people at Exeter Subaru. DJ was so much help throughout the process and I would highly recommend the entire dealership. More

by shelby.pierce93
Recommend Dealer
Yes
Employees Worked With
Eileen Barry, DJ Agosto
February 18, 2020

Great overall experience The staff was very cordial and knowledgeable. They were able to squeeze me in last minute and finished performing maintenance on the vehicle much soon More

by andresbuitrago3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bottomley
February 18, 2020

The salesperson and manager were very helpful and engaging. I appreciated their clear descriptions of options to help guide my final choices. There was no pressure which I appreciate. More

by gcolling
Recommend Dealer
Yes
Employees Worked With
Eileen Barry, DJ Agosto
February 15, 2020

Very friendly staff As soon as I entered the Exeter dealership I noticed a friendly and relaxed atmosphere. The staff have a lovely rapport with each other and that made More

by kdc0125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Fowler, Eileen Barry
February 15, 2020

I purchased a used vehicle from them. Will skip the whole bite and switch around the buying process. On a few occasions I was assured by the sales manager Jimmy, that their mechanics fully inspected the car More

by Petkotsolov20
Recommend Dealer
No
Employees Worked With
Jimmy LaFlamme, Ann Italia
Feb 15, 2020 -

Exeter Subaru responded

Petko, you purchased a BEAUTIFUL 19 year old car with ridiculously low miles, that is mechanically perfect. There was no bait and switch. Bait and switch is a term used when there is an ad vehicle that cannot actually be purchased. There was a pricing mistake that you were made aware of BEFORE you traveled over an hour to get here. You test drove the vehicle, we negotiated, we did not force you make the purchase. Your phone call and email were not responded to due to the ultimatums proposed. Threats of slanderous reviews and false claims do not warrant a "customer service" response.

Feb 15, 2020 -

Petkotsolov20 responded

There is no false claims. The review i posted is all real as well as the not working backrest on both front seats. I did not threaten to write a review, just gave you a chance to avoid it. About the mechanical condition we will see after I have it inspected by someone whom I trust. I’ll post a picture of the receipt for repair on “falsely” claimed not working seats

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