
Exeter Subaru
Stratham, NH
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2,083 Reviews of Exeter Subaru
Awesome experience Couldn't be a smoother car buying experience. My husband and I have been driving older vehicles for some time now and decided it was time for a change Couldn't be a smoother car buying experience. My husband and I have been driving older vehicles for some time now and decided it was time for a change with something new. We purchased an STI from Nick and from the start he was friendly, informative, and helpful! The finance team got us the best rate and the whole experience from the time we arrived on the lot to when we drove off was only a couple hours. We didn't feel pressured and they gave us a fair price for our trade. We absolutely recommend this place - specifically Nick, Jimmy, & Dan. Thanks very much for making the day stress free :) More
Treated respectfully and fairly. Refreshing! Buying a used car was a joy... and that's a phrase I never thought I'd type. The staff worked together as a team and it was abundantly clear that our Buying a used car was a joy... and that's a phrase I never thought I'd type. The staff worked together as a team and it was abundantly clear that our satisfaction and enjoyment was a priority. Yes, they also prioritize making a profit, and they were up front about that. But even still, the price, deal, and treatment we received definitely highlighted their commitment to customer service. Would definitely return and happily recommend. More
Fantastic Car-Buying Experience I went to Exeter Subaru to get a nail removed from the tire of the beloved 2014 Subaru Impreza I bought there only to see a new 2016 on the showroom f I went to Exeter Subaru to get a nail removed from the tire of the beloved 2014 Subaru Impreza I bought there only to see a new 2016 on the showroom floor that I loved. Zach Hawkins was fantastic to work with. A few hours later, I was home in the new car. A total impulse purchase made easy by a great dealership. Wonderful people all the way around. Highly recommended. More
A Car Buying Pleasure John Webster is a pleasure to deal with...easy going, and the entire process was easy. They understand your need to get a good deal and they want repe John Webster is a pleasure to deal with...easy going, and the entire process was easy. They understand your need to get a good deal and they want repeat business! More
A Very Nice Buying Experience Cannot say enough good things about Justin Banasiak, who provided excellent customer service with a smile when we came to Exeter Subaru. Although I ha Cannot say enough good things about Justin Banasiak, who provided excellent customer service with a smile when we came to Exeter Subaru. Although I had watched some Outback YouTube videos which provided good basic knowledge, Justin answered all my questions thoughtfully, especially about the safety features (Eyesight is the best!). It was very refreshing to deal with a very polite, likeable and knowledgeable individual. When it came time to start the purchase process, my wife and I thought Dan Bottomley did his best to make that part of the experience as comfortable as possible. It is his job to make sure that a fair deal is arrived at--both the customer and the dealership have to feel good about it. Thank you Justin and Dan for providing such a positive experience; Exeter Subaru is fortunate to have you both. More
Phenomenal Customer Service!!!! I knew I wanted a Subaru, never had one before, but wanted a safe, economical vehicle. I had visited another dealership to test drive, and wasn't sat I knew I wanted a Subaru, never had one before, but wanted a safe, economical vehicle. I had visited another dealership to test drive, and wasn't satisfied with the numbers of the lease, nor the way I was treated. A friend recommended John Webster at Exeter Subaru, all I can say is WOW! From emails that I received from Kayland and Dan, to John's warm nature and professionalism, to all the smiling faces of the customers and staff that were there that day; Exeter Subaru is top notch. They didn't play games with the numbers, they didn't push me to get add ons, but did offer them. It was such a pleasure. John took my husband and I on a fantastic test drive, over hills, on the highway, explained everything in the car, including the safety features, like the bar inside the back door that takes the impact should a crash happen. Honestly, this is how car leasing/buying should be. Buying or leasing (which I did) a car is hard enough, so you want your experience to be seamless and effortless, and this was. I am looking forward to working with John Webster and the staff at Exeter as I go through this lease; will recommend them to everyone I know. FANTASTIC! THANK YOU! Oh, and as a side note.. I LOVE my Subaru Impreza Hatchback..it was tough to give up my Honda after 12 years, but the Impreza is impressive! Kudos to the entire staff at Subaru Exeter! More
Very helpful service, friendly dealership We knew what we wanted already when we got to the dealership, but our salesman did a great job talking to us and helping us get what we wanted. We wer We knew what we wanted already when we got to the dealership, but our salesman did a great job talking to us and helping us get what we wanted. We were very happy with our experience and love the car we got. More
Purchased a new car We had a great experience purchasing a new Subaru Forester from Exeter Subaru. The Salesman, Zach, was very helpful and knowledgeable about the vehicl We had a great experience purchasing a new Subaru Forester from Exeter Subaru. The Salesman, Zach, was very helpful and knowledgeable about the vehicles that interested us. We will definitely consider purchasing another vehicle from that dealership when needed. More
The people are great! Very satisfied. I got exactly what I was looking for, and at a great price. I never felt pressured. Everyone is very nice, and helpful. Very satisfied. I got exactly what I was looking for, and at a great price. I never felt pressured. Everyone is very nice, and helpful. More
Great Service I bought a 2018 Subaru Wrx from a different dealership and had an issue and decided to get it looked at on Saturday. I tried different dealerships to I bought a 2018 Subaru Wrx from a different dealership and had an issue and decided to get it looked at on Saturday. I tried different dealerships to get my car looked at, but got the run around with "we are really busy" or "we only do maintenance on Saturday". Sadly I could not even get in touch with dealerships with using the phone with so many BS excuses. I called Exeter Subaru and they were able to give me an appointment and I actually talked to somebody on the phone after a couple of rings. Exeter Subaru has good service hours on the weekend that is very helpful for 9-5 people like myself. I got to the dealership and noticed the service bays were full, but the service team looked and was in control of the department. I worked with Kyle, he personally gave me updates on my car while the car was being diagnosed. After it was done Kyle gave me the final update on what happened and what I should do going forward. Even the lady that took my info on the phone told me my car was being looked at, while I was waiting in the waiting room. The dealership inside out is very nicely designed and not overwhelming like many other dealerships around the region. Going forward I will definitely consider buying my next WRX or STI from Exeter Subaru because of my positive experience with the service team. More