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Express Chevrolet GMC
Brownsville, TN
163 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 163 reviews
June 25, 2018
Brandon J...Terrific service/Great person-ality!!! In 2015 Brandon helped with our first purchase...gave really good service then...present day-Terrific!!!Very respectable,warm welcomes, good deals and In 2015 Brandon helped with our first purchase...gave really good service then...present day-Terrific!!!Very respectable,warm welcomes, good deals and truly helps with what you're looking for!!! I definitely recommend your next used or new car/truck is with Brandon J at Donnie Hatcher!!! More
by Treasure@trunk14
Employees Worked With
Danny (and crew) in repairs can get you fixed up!! , Brandon Jones, Rick Walters
June 15, 2018
Outstanding service! I would recommend this dealership To anyone who wants to purchase a used or new automobile. Brandon did a great job with having the Jeep cleaned and I would recommend this dealership To anyone who wants to purchase a used or new automobile. Brandon did a great job with having the Jeep cleaned and ready to go when I got there. More
by Jeep2017
Employees Worked With
Brandon Jones, Rick Walters
April 11, 2018
Pleasant Exchange I was pleased with everyone at Donnie Hatcher . They worked hard to get me a great deal, were cordial and informative. A pleasant buying experience. I was pleased with everyone at Donnie Hatcher . They worked hard to get me a great deal, were cordial and informative. A pleasant buying experience. More
by SANDRA JOHNSON
Employees Worked With
Kenneth Williams (sales), Ray Condray, Rick Walters
April 03, 2018
A seamless process I would definitely recommend Donnie Hatcher for your car buying needs. I would also recommend Roy Wear as your salesman. They were extremely nice, ver I would definitely recommend Donnie Hatcher for your car buying needs. I would also recommend Roy Wear as your salesman. They were extremely nice, very little back and forth dealing and Roy even brought the car and papers to us which saved us a lot of time. Roy even helped me with some of the set up (which was very good for me lol). All in all, for a car buying experience, it was very pleasant. Thank you Roy Wear and Donnie Hatcher! More
by Raven38006
Employees Worked With
Ray Condray, Roy Wear, Rick Walters
February 25, 2018
Three times a Charm James makes sure his customers are satisfied with their purchase. No pressure, only satisfaction guaranteed. I have purchased 3 vehicles from the deal James makes sure his customers are satisfied with their purchase. No pressure, only satisfaction guaranteed. I have purchased 3 vehicles from the dealership. He made every purchase a great experience... Great person,great friend, and great salesman!! More
by Janis Hess
Employees Worked With
Ray Condray, James Mckinney, Rick Walters
January 30, 2018
Literally The Best Car Buying Experience We've Ever Had The folks over at Donnie Hatcher Chevrolet, Buick, GMC are all top notch. From the time that I called in the morning to inquire about a GMC truck they The folks over at Donnie Hatcher Chevrolet, Buick, GMC are all top notch. From the time that I called in the morning to inquire about a GMC truck they had in stock, our salesman (James McKinney) was very polite and laid back with me. He never hesitated to answer any question I threw his way, and went out of his way to provide me with every detail about the vehicle that I requested. He even had gotten the truck cleaned up (we've had a bunch of rain and winter weather lately) so that it was looking tip-top upon our arrival. The best part is the fact that he did not hassle us or pressure us in any way. The truck was warm and ready to go and he told us immediately to take it for a test drive around town, just me my wife and baby boy. The vehicle was exactly as described and performed fantastic. They even offered me top appraisal trade-in value on my vehicle when i didn't think they would accept it at all. Another very friendly staff member was Ray Condray. He took over when it came to financing options. Mr. Ray was also very personable and easy to talk to. He took time to thoroughly explain everything to my wife and I so that we could fully understand every aspect of the deal. In the end, I left satisfied and wasn't the least bit stressed during any part of this car buying process....unlike every other dealership experience we've had in the past. 10/10 to Mr. Hatcher and his employees! More
by Hogan
Employees Worked With
Ray Condray, James Mckinney
January 19, 2018
Disappointed Very disappointed that they are no longer open on saturdays to get service done . Has lost my service business I work in medical field and live in Cro Very disappointed that they are no longer open on saturdays to get service done . Has lost my service business I work in medical field and live in Crockett co and can’t get car there during the week to get oil changed and now are not open on Saturday. You need to take a look at your policy since 2 weeks ago you were booked Saturday for service and now not open at all. If you going to close on Saturday need to consider staying open till 7 or 8 More
by Allenh
Employees Worked With
Samantha on the phone
January 08, 2018
Top Notch Bought a new GMC truck from Hatcher in Dec. 2007. By far one of the most trouble free vehicles I have ever owned, even after 215000+ miles. I decided Bought a new GMC truck from Hatcher in Dec. 2007. By far one of the most trouble free vehicles I have ever owned, even after 215000+ miles. I decided in Dec. 2017 to purchase a new truck because technology has advanced a lot in 10 yrs (safety, MPG, features etc..). Upon enter the dealership, I was greeted by Brandon Jones. He was very attentive to my needs about what I was looking for. Almost immediately he said I have two vehicles that come to mind. I was impressed as he knows the stock very well. I settled on the GMC Canyon. The finance department was very helpful and paperwork went really fast. The entire process took a little over an hour. Brandon, Ray, Rick and the entire staff were super friendly and extremely helpful in every way. I highly recommend Donnie Hatcher! More
by GMC for life
Employees Worked With
Ray Condray, Brandon Jones, Rick Walters
December 26, 2017
Excellent They have the best management team around. They were very helpful while giving me fair value for my trade in. They have a large inventory of new and u They have the best management team around. They were very helpful while giving me fair value for my trade in. They have a large inventory of new and used vehicles. Overall, great experience!! I would definitely recommend them to friends and family. More
by Tracywemt
Employees Worked With
Rick Walters
December 09, 2017
Donnie Hatchers is a great place to buy a vehicle. James was great at Donnie Hatcher. I went to just look at a vehicle to get one in mind that I wouls want to buy after the first if the year but I ende James was great at Donnie Hatcher. I went to just look at a vehicle to get one in mind that I wouls want to buy after the first if the year but I ended up buying one. James was very knowledgeable about the vehicle. Like he knew what I needed. Everyone there was great, even Rick was amazing. We will go back when we get my daughter a vehicle in the next year. More
by Rshoemaker
Employees Worked With
James Mckinney, Rick Walters
