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Express Chevrolet GMC

Brownsville, TN

4.2
166 Reviews

1336 S Dupree St

Brownsville, TN

38012

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Showing 166 reviews

October 04, 2018

Ford F150 I recently purchased a pre-owned Ford F150 from sales personJason McKinney he was very helpful in talking with my lender and i got a great deal. Thi More

by Curtis1701
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owner, James Mckinney
August 09, 2018

Great experience at Hatcher Chevrolet. The purchase I made at Hatcher Chevrolet was a quick and easy experience. Very competitive price for the Corvette I was looking for. It was definitely More

by JP2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Condray, James Mckinney, Roy Wear, Brandon Jones, Rick Walters
July 02, 2018

Great Salesman!! Kenneth Williams is an outstanding salesman. He answered all my questions about the GMC Terrain that I bought last week. I would recommend this dealer More

by Summertime2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Williams, Angie Phillips
June 25, 2018

Brandon J...Terrific service/Great person-ality!!! In 2015 Brandon helped with our first purchase...gave really good service then...present day-Terrific!!!Very respectable,warm welcomes, good deals and More

by Treasure@trunk14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny (and crew) in repairs can get you fixed up!! , Brandon Jones, Rick Walters
June 15, 2018

Outstanding service! I would recommend this dealership To anyone who wants to purchase a used or new automobile. Brandon did a great job with having the Jeep cleaned and More

by Jeep2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Jones, Rick Walters
April 11, 2018

Pleasant Exchange I was pleased with everyone at Donnie Hatcher . They worked hard to get me a great deal, were cordial and informative. A pleasant buying experience. More

by SANDRA JOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Williams (sales), Ray Condray, Rick Walters
April 03, 2018

A seamless process I would definitely recommend Donnie Hatcher for your car buying needs. I would also recommend Roy Wear as your salesman. They were extremely nice, ver More

by Raven38006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Condray, Roy Wear, Rick Walters
February 25, 2018

Three times a Charm James makes sure his customers are satisfied with their purchase. No pressure, only satisfaction guaranteed. I have purchased 3 vehicles from the deal More

by Janis Hess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Condray, James Mckinney, Rick Walters
January 30, 2018

Literally The Best Car Buying Experience We've Ever Had The folks over at Donnie Hatcher Chevrolet, Buick, GMC are all top notch. From the time that I called in the morning to inquire about a GMC truck they More

by Hogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Condray, James Mckinney
Jan 30, 2018 -

Express Chevrolet GMC responded

Thank you so much for the great review! We truly appreciate your business, and hope your new truck gives you many years of great service! Who knows, maybe we will see your son driving it about 16 years from now!

January 19, 2018

Disappointed Very disappointed that they are no longer open on saturdays to get service done . Has lost my service business I work in medical field and live in Cro More

by Allenh
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Samantha on the phone
Jan 19, 2018 -

Express Chevrolet GMC responded

I am sorry that our decision has caused us to lose your service business. There have been some changes beyond our control that only left us with this option. I hope we offered some sort of concession to accommodate your schedule.

Jan 19, 2018 -

Allenh responded

no i was offered monday of next week which myself and wife work monday -friday 8-5 in jackson so saturday was the only time i have. i wanted to bring it in this afternoon around 230 since i was getting off early today but was told that your dept was full.

Jan 19, 2018 -

Express Chevrolet GMC responded

I understand scheduling conflicts, and the next time you have the chance to come in for a standard oil change, come see me. We would love to keep your business, but if not, I understand. Thank you, Ray Condray, General Sales Manager.

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