
Exton Nissan
Exton, PA
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920 Reviews of Exton Nissan
Charlie was very professional and verified my service work order. He went over and above to make sure I was a happy and satisfied customer. Thank you. work order. He went over and above to make sure I was a happy and satisfied customer. Thank you. More
In the past, my husband and I have bought multiple cars from this dealer. My most recent experience, however, was not favorable. I waited a few months for a certain vehicle to come in stock. When it arrive from this dealer. My most recent experience, however, was not favorable. I waited a few months for a certain vehicle to come in stock. When it arrived, I immediately looked at it and spoke to sales/finance. The very next day I was given a verbal agreement that "the vehicle is yours." Not only did I offer to put money down and was told I didn't have to (being a repeat customer and all...) but I was sent a photo of the vehicle with a "sold" sticker, a buyers checklist for purchase, and I had an appointment for when to come in and pick up my vehicle. The evening before pickup I was told there were issues with my current vehicle buyout. I told Nissan I would handle it, and within the hour I had negotiated a deal with a dealer and sold my existing car. I called Nissan to confirm I'd be in to buy the vehicle on my appointment date/time and I was told they had just sold it. Not only did I get an unprofessional response from Tyler, but he was rude and unapologetic. I was told the GM would call me that evening - that was 2 days ago and I'm still awaiting a call. Please note: I got the car I wanted from another dealer at almost $5k less! When customer loyalty isn't inherent at an establishment like this, it's time to move on. To not call a 15 year customer with an apology on a huge miss like this, it's just simply unacceptable. More
My 2020 Nissan Rogue was due for its first Oil change. Due to the Pandemic and working from home it took me 10 months to reach this point. Oil change, tire rotation and multi point inspection was done whi Due to the Pandemic and working from home it took me 10 months to reach this point. Oil change, tire rotation and multi point inspection was done while I waited and was Free of charge. Excellent service! More
How very professional - ALL at Bush Nissan! Jessica and Mr. Bush were especially friendly and cooperative the day of our purchase since it was very near closing. Jim Ludwick was most pleasant as our ser Mr. Bush were especially friendly and cooperative the day of our purchase since it was very near closing. Jim Ludwick was most pleasant as our service representative. We probably would consider coming to Exton Nissan for service even if we owned another make vehicle! . More
Great service. Derek Bush was great and friendly to deal with. Will always have my business! Fast and quick response and made sure the car was ready for a vacation coming up. with. Will always have my business! Fast and quick response and made sure the car was ready for a vacation coming up. More
The Exton Nissan dealership is a great dealership with friendly people who consistently provide quality service at a reasonable price. Their waiting area is clean with many amenities. The always deliver friendly people who consistently provide quality service at a reasonable price. Their waiting area is clean with many amenities. The always deliver on time and give a complete review of the services provided and the status of your vehicle!! More