Exton Nissan

HORRIBLE! Mark and Gasbar are not good service advisors. my car has been there for a month for a check engine light!! They never give me a call for updates and Mark and Gasbar are not good service advisors. my car has been there for a month for a check engine light!! They never give me a call for updates and I feel like I am nagging them when I call. More

Dishonest Purchased 3 cars all together from this location. The latest car we purchased was a pre-owned Nissan Rouge. While talking to the salesman, Sam, I told Purchased 3 cars all together from this location. The latest car we purchased was a pre-owned Nissan Rouge. While talking to the salesman, Sam, I told him it needed to have bluetooth. He brought a car up and told me it had bluetooth. Once we finished all of the paperwork and we got in the car I asked to have the bluetooth synced to my wife's phone. Turns out there was no bluetooth. He promised they would install one for us. 6 months later, still no bluetooth. That doesn't even xxxx me off as much as the other thing Sam and others LIED to me about. While test driving the car I noticed the brakes felt weird, as if they were warped. I addressed this with Sam and he said he would have someone check it out after the test drive was over. I was told that the brakes are fine and they went through Nissan's rigorous inspection process., but that they might feel weird because the car has been on the lot sitting for some time. Fast forward 5 months later and I just spent over $1000 to replace all rotors and brakes and was told by the mechanic that this is something that the dealership clearly lied about. There was signs that the rotors were previously shaved multiple times, which is why there was the "shaky" feeling when braking. I won't ever buy another car from here, nor should you. They are dishonest. More

Will not honor service coupons like to pad the bill Watch your bill and good luck trying to get any kind of discounts or coupons applied. They are masters of deceit. Treated like dirt never offered shut Watch your bill and good luck trying to get any kind of discounts or coupons applied. They are masters of deceit. Treated like dirt never offered shuttle service or anything for 4 hours waiting! More

Outstanding Customer Service My son and I spent our Saturday at this dealership, and overall had a pleasant experience. Peps was our salesperson, and helped us with a great deal. My son and I spent our Saturday at this dealership, and overall had a pleasant experience. Peps was our salesperson, and helped us with a great deal. I also met with the GM, Chuck DeSantis, who was very courteous and professional. I highly recommend Exton Nissan for your next car purchase! More

New or Used, Best place to buy! They gave me a great price for my trade, great deal on my purchase, and really went out of their way for service! Chuck DeSantis is the best around! They gave me a great price for my trade, great deal on my purchase, and really went out of their way for service! Chuck DeSantis is the best around! More

A+ buying experience. Caitlin Dubois salesperson. After establishing initial contact and preliminary negotiations online, I met with salesperson Caitlin Dubois at Exton Nissan. She continued the prof After establishing initial contact and preliminary negotiations online, I met with salesperson Caitlin Dubois at Exton Nissan. She continued the professional and helpful customer service from email in person when I met her. We went over the exact model car that I wanted and she clearly explained several things that I had questions about. At no point did I feel pressured, and in fact she displayed great patience and created a very relaxed atmosphere for me to learn about the car and become sure of my purchase. When it came to talk price, of course the process involved the sales manager as expected in about any dealership. Chuck DeSantis, joined us and was also very professional, yet down to earth, as we talked and reached a mutually agreeable price. A couple of days later I arrived to pick up the new car and trade the old one in. During a test drive, I felt a vibration. Caitlin reacted to my concern by facilitating the service department's involvement. They test drove it to confirm the issue, then returned to road force balance all four wheels. After they test drove it again to confirm the problem was fixed, we quickly closed the deal. I have been involved in many car buying experiences, and can honestly say that this was the best one so far. More

Best car buying experience ever Just wanted to thank Exton Nissan for an unbelievable car buying experience. From my initial contact with Ivana to the wheeling and dealing with Willi Just wanted to thank Exton Nissan for an unbelievable car buying experience. From my initial contact with Ivana to the wheeling and dealing with Willie Nelson. I know I'm not the easiest person to deal with when it comes to large purchases, but Willie worked his magic and got me into a 2015 Nissan Rogue. This is the 1st time after buying a new car that I didn't feel like I was taken advantage of. Best deal I ever received. Thanks Exton Nissan. More

New Car Buying Experience On December 18, 2014 my wife and I visited Exton Nissan. We were met by John McGettigan. He was very friendly, knowledgeable and very welcoming. He On December 18, 2014 my wife and I visited Exton Nissan. We were met by John McGettigan. He was very friendly, knowledgeable and very welcoming. He showed us 2014 and 2015 Altima's. He invited us to take a test drive, which of course, sealed the deal. We were ready to purchase the 2015 Altima, but we didn't have my car to trade in. John encouraged us to take the Altima and bring my car in on Saturday. We enjoyed our experience so much, we traded in my wife's car for a 2015 Rogue. Yes, John was such a pleasure to work with that we purchased two cars. Our entire experience was wonderful. Not only do I recommend this dealership, but especially John McGettigan. While he was preparing the paperwork, we were offered refreshments. John stayed late to accommodate us and put us in the cars of our dreams. He explained the features of the cars, set up our Bluetooth, preset our stations and basically took care of everything. If you are looking to purchase a car, come to Exton Nissan and ask for John McGettigan. He gets our top rating - 10 stars. More

John McGettigan made it painless John McGettigan helped my wife and I get into a great Infiniti GX37 for a great price and without hassle. I would recommend this dealership, but more John McGettigan helped my wife and I get into a great Infiniti GX37 for a great price and without hassle. I would recommend this dealership, but more specifically this sales person, to anyone looking for a new car. More

sucky service. I had a great experience here with buying my car, but that also I think was because I did a lot of research on the car I wanted. Since I bought the th I had a great experience here with buying my car, but that also I think was because I did a lot of research on the car I wanted. Since I bought the thing it has been nothing but a headache. Do not finance with Nissan. Their finance department has disrespected me on numerous accounts. Now I just ask for their manager if I have to call. Their service department is just as terrible if not worse. They blamed me for a faulty tire didn't acknowledge the insurance I bought for a replacement....until I called the sales rep who sold me the car. They're not flexible, and they keep directing me to other ppl for small issues. I will never buy another Nissan again. Save yourself the headache. More